Sierra Wireless MC7355 Sprint SIM Issues

Discussion in 'Panasonic' started by 808_guy, Sep 29, 2018.

  1. 808_guy

    808_guy Notebook Guru

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    Greetings!

    Is anyone on here using Sprint for mobile data? Long story short, when trying to activate a Sprint SIM in-store, the Sprint system would not recognize any SIMs as compatible. They were at a loss and right now I’m stuck.

    Has anyone activated a SIM on Sprint using a Sierra Wireless aircard? If so, was it straight forward or were there hoops that had to be hurdled?
     
  2. toughasnails

    toughasnails Toughbook Moderator Moderator

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  3. 808_guy

    808_guy Notebook Guru

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    Ah, yes!

    CF-31WBLAXLM

    Card is a working pull from a CF-19 and shows up in Sprint’s system as a Panasonic version.
     
  4. Shawn

    Shawn Crackpot Search Ninja and Options Whore

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    CF-31WBLAXLM
    Description: WIN7 (WIN8 PRO COA),
    INTEL CORE I5-3340M 2.70GHZ, VPRO,
    13.1" XGA TOUCH,
    500GB(7200RPM), 4GB,
    INTEL WIFI A/B/G/N, TPM,
    BLUETOOTH, DUAL PASS (UPPER:WWAN/LOWER:SELECTABLE),
    EMISSIVE BACKLIT KEYBOARD,
    NO DRIVE, TOUGHBOOK PREFERRED
    Status: DISCONTINUED
    MSRP: $4,179

    ftp://ftp.panasonic.com/computer/guide/em_mc7355_gobi5000_guide.pdf

    http://forum.notebookreview.com/search/20818723/?q=mc7355+sim&o=relevance&c[node]=1012

    https://us.panasonic.com/business/iframes/toughbook-wireless-carrier-software.asp
     
    Last edited by a moderator: Sep 30, 2018
  5. 808_guy

    808_guy Notebook Guru

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    Good morning,

    Thank you for the replies thus far. The Panasonic instructions on the MC7355 activation may have proven helpful.

    Let me clarify the issue. The issue is that Sprint is apparently unable to find a SIM in their stocks that matches the MC7355. In their internal activation system, with the MC7355's IMEI entered, it comes up as a Panasonic wwan card and is eligible for activation on the network. However, when entering in a SIM number, each and every one they tried came back as "incompatible". They were unable to figure it out further. Looking in the activation instructions that Shawn linked, I found the part number for the example SIM. That SIM is apparently unobtanium. The Sprint store did not have any, and there are none for sale on line.

    Are these cards really that specific, that only one SIM part number will work with them? Or is there some sort of other issue? Hence why I was asking if anyone else is using Sprint as a mobile data provider with their Toughbook.
     
  6. Shawn

    Shawn Crackpot Search Ninja and Options Whore

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    Last edited by a moderator: Sep 30, 2018
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  7. Shawn

    Shawn Crackpot Search Ninja and Options Whore

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    Another page shows this.
    SIMGLW106R is an (End of Life) Sprint SIM Card that is being replaced by SIMGLW116R Sprint SIM Cards.

    Sprint SIMGLW106R SIM Cards (SKU: CZ2100LWR) function only with a select number of wireless modem devices. If you have a CradlePoint ARC CBA750B-LE2-SP, Sierra Gobi 5K Module MC7354, or Sierra Panasonic Toughbook C2 in need of connectivity, then this is the SIM for you. Please, double check compatibility before ordering, as we cannot guarantee fit or function with any device not listed. This is a GEM Worldwide 2FF LTE/GSM USIM.

    • UPC: 760494000091
    • SKU: CZ2100LWR
    • Part: SIMGLW106R
    ==============================================================
    Sprint SIMGLW116R SIM Cards

    SIMGLW116R is the newer Sprint SIM Card that is replacing the (End of Life) SIMGLW106R Sprint SIM Cards. These cards enable PCS connectivity on Sierra Wireless modules. Order online from Best Cellular for Free Shipping! (UPC: 19962041440 | SKU: CZ2110LWR)

    • Sierra Wireless Panasonic CF-54 (EM7355 – Embedded Computing)
    • Sierra Wireless Panasonic FZ-G1 (EM7355 – Embedded Computing)
    • Sierra Wireless Panasonic Toughbook C2 (EM7355 – Embedded Computing)
    • Sierra Wireless Panasonic Toughbook C2 laptop – Sprint Postpaid / SPP
    • Sierra Wireless Panasonic Toughbook CF-19 (MC7355 – Embedded Computing)
    • Sierra Wireless Panasonic Toughbook CF-31 (MC7355 – Embedded Computing)
     
    Last edited: Sep 30, 2018
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  8. 808_guy

    808_guy Notebook Guru

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    Shawn,

    Holy cow. Thank you. When I searched for the SIM UPC, I left off the leading "7", thus, I found no results. Thank you for the link to the item available on Amazon. I have one on the way.

    I had no idea that SIM cards could be so device-specific. My entire understanding of a SIM was that it was swappable between devices. The folks at Sprint had never even heard of a Toughbook, much less knew which card would work for it. Nor did they have either of the compatible SIM cards on hand.

    To their credit, the in-store people at Sprint have bent over backwards to help. This began when I got a loyalty offer from Sprint for a free line for 15 months. I spoke with them on their customer chat, explained that I wanted to use this to activate a data plan, and they said that was no problem. In store, I was told that the offer was for a voice line only. However, since the customer care folks told me I could use it for data, they were going to basically comp me the offer -and- waive the activation fee. So, I'd be getting a $50 a month plan for free until January of 2020.
     
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  9. toughasnails

    toughasnails Toughbook Moderator Moderator

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    You guys in the USA are lucky. In Canada I get unlimited talk (local) and text and 4.5GB of data for only $140.00 a month :mad2: plus another $50.00 for the girlfriends cel (talk & text & 1/2GB shared data)
     
  10. Shawn

    Shawn Crackpot Search Ninja and Options Whore

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    yikes
     
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