Service center repair collection (UK)

Discussion in 'Dell' started by Kontralien, Oct 3, 2018.

  1. Kontralien

    Kontralien Notebook Enthusiast

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    So i will be sending my laptop off for repair and i got an SMS from UPS telling me they will collect tomorrow, it also states that a box will be provided by UPS.

    The email from Dell however says that i should pack the laptop up myself.

    Has anyone done this recently? do i just simply hand over my laptop to the collection person and they will pack up? kinda confused as both are contradicting o_O.
     
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