Series 7 Touchpad Problem

Discussion in 'Samsung' started by OFilippov, Apr 9, 2012.

  1. OFilippov

    OFilippov Newbie

    Reputations:
    0
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    5
    Hey guys.
    I just bought a Samsung NP700Z5A-S03US.
    The touchpad is not responsive or very-very slow and erratic after a couple of minutes when I turn my computer on for about 5-10 minutes. After that it seems to work properly.
    I tried reinstalling the touchpad driver and perform the basic restore from Samsung Recovery Solution per Samsung tech suggestions. Also I have updated the BIOS from Version 11FD to 12FD.
    None of that seemed to help.
    Is this a hardware problem with my laptop? Or maybe I can try to do something else?
    I've had a quite few laptops in a past and none of them had this kind of problem.
    Thanks.
     
  2. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

    Reputations:
    6,609
    Messages:
    26,413
    Likes Received:
    670
    Trophy Points:
    531
  3. _GZ_

    _GZ_ Notebook Consultant

    Reputations:
    0
    Messages:
    102
    Likes Received:
    1
    Trophy Points:
    31
    I also have problems with the touch pad, but ONLY when plugged in. Never on battery.

    When the laptop is plugged in the touch pad is non-responsive and jumpy, it's driving me crazy. Luckily I usually have an external keyboard when it's plugged in.

    Edit: Samsung 9-series.

    Edit again: The problem seems to be my new additional adapter, which is NOT the original. It causes the touch pad to go buzurk. The original adapter works fine.
     
  4. spincel

    spincel Notebook Consultant

    Reputations:
    4
    Messages:
    252
    Likes Received:
    8
    Trophy Points:
    31
    Update to the lastest driver using Easy Software Manager. The revision number should be 7.0.13 if I remember correctly. Turn up the sensitive and it will eliminate those laggy jump cursor, although the touch now become very sensitive to every moment we touch that.
     
  5. OFilippov

    OFilippov Newbie

    Reputations:
    0
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    5
    Thanks for the quick replies guys

    The Easy Software Manager doesn't let me update the driver - I guess because I do have the latest 10.7.13.1. Also I could not find the sensitivity adjustment in built in touchpad utility, but I found one using ETDAniConf utility - you adjust it with that right?

    I use my laptop mostly without the cable - since it gets in my way all the time ;) but it doesn't seem to matter if it is plugged in or not - same problems

    Not yet - I sure will check it out
     
  6. spincel

    spincel Notebook Consultant

    Reputations:
    4
    Messages:
    252
    Likes Received:
    8
    Trophy Points:
    31
    That version is the latest. I did not remember the whole version number :D. Also, ETDAniConf is the only to tune your touchpad. If you don't have that, you can download old driver and copy from that to the installation folder.
     
  7. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

    Reputations:
    6,609
    Messages:
    26,413
    Likes Received:
    670
    Trophy Points:
    531
  8. OFilippov

    OFilippov Newbie

    Reputations:
    0
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    5
    I tried all your suggestions - adjusted sensitivity using EDTAniConf.exe - also enabled touchpad while typing and unfortunately still have the same problem: The touchpad is dead for the few minutes after a short while when I turn the computer on. :(
     
  9. spincel

    spincel Notebook Consultant

    Reputations:
    4
    Messages:
    252
    Likes Received:
    8
    Trophy Points:
    31
    Try to install driver again and restart. I experienced this once time. After I installed the new version over the old one, Window did not recognize the touchpad. However, I installed once more time and reset and everything is back in normal. Just found a copy of the newest touchpad driver. I will upload into some sharing hostings for someone who needs that.
     
  10. barendh

    barendh Notebook Enthusiast

    Reputations:
    1
    Messages:
    46
    Likes Received:
    0
    Trophy Points:
    15
    Same problem, sort of.
    Two-finger-scrolling wakes up a few minutes after startup.
    How do I reinstall the driver (10.7.13.1) ?
     
Similar Threads: Series Touchpad
Forum Title Date
Samsung Some Tips for Series 9 + Windows 8.1 (including Touchpad) Jan 11, 2014
Samsung Samsung series 9 (900xc3 2012 edition) touchpad not working properly. Sep 14, 2013
Samsung Samsung series 9 touchpad stuck Aug 30, 2013
Samsung Series 9 X3B Touchpad / Wifi Issue Feb 25, 2013
Samsung Samsung series 9 touchpad issue (not working) Jan 31, 2013

Share This Page