Screen tearing in BIOS/LOGO GT72VR 6RE

Discussion in 'MSI' started by Bailante, Mar 15, 2017.

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  1. Bailante

    Bailante Notebook Geek

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    Hey guys, just got my GT72VR 6RE. Works fine in Windows.
    But there is a crazy screen tearing at startup MSI logo (then it flicks and stabilizes) - and all the time while in BIOS. (see pictures).

    Is this a faulty laptop? Did you encounter anything like that before? Is this some sort of issue which maybe was addressed by firmware updates for G-sync laptops? Or should I send it back immediately? Any input will be much appreciated
     

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  2. Bailante

    Bailante Notebook Geek

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    Got fixed with flashing new vBIOS...
     
  3. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    Interesting... is it fixed completely including gameplay?
     
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  4. Rynaus

    Rynaus Notebook Consultant

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    It would be wise to check it with games and/or benchmarks to rule out a faulty GPU.
     
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  5. Bailante

    Bailante Notebook Geek

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    Yes, even before the vBIOS update - games, firestrike all ran normal.

    BUT - if you would delete NVIDIA drivers, the tearing shows up in Windows as well.

    After vBIOS flash - all seem to be ok. Games, firestrike (13600 - not sure if it is alright), BIOS menus and logo at the start up... Fingers cross - it'll stay like that :)
     
  6. Rynaus

    Rynaus Notebook Consultant

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    Did you check what changed in the vBIOS update ? I hope they did not underclock the core/memory or something because this can sometimes hide some GPU issues until a later time.
     
  7. Bailante

    Bailante Notebook Geek

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    That is a scary thought, indeed.

    I just took one from there - https://www.msi.com/Laptop/support/GT72VR-6RE-Dominator-Pro.html#down-firmware
    It says "for G-sync". I have no idea what that means - but maybe screen tearing happens when something is out of sync. Even G... :D

    PS. G-sync seem to be a Nvidia thing, indeed developed to minimize screen tearing, etc.
    Which does not explain how installing that vBIOS helped eliminate that problem, while in BIOS (where nvidia drivers are not loaded).

    Maybe calling that issue a screan tearing is incorrect also, if you look on pictures, it was pretty systemic (e.g. with equal intervals). As if something was indeed out of sync.
    It is strange i can not find anything online on that issue

    PPS (keep running the various tests the whole day, seem to be working alright for now, with good temps-loads-FPS in games)
     
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