screen keeps freezing

Discussion in 'Alienware 18 and M18x' started by Wes174, Aug 23, 2012.

Thread Status:
Not open for further replies.
  1. Wes174

    Wes174 Notebook Enthusiast

    Reputations:
    0
    Messages:
    46
    Likes Received:
    0
    Trophy Points:
    15
    My video cards (Dual 2GB GDDR5 AMD Radeon™ HD 7970M - CrossFireX™ Enabled) crash about 1 to two times a day. About 5-10 secounds later it says they have stop responding and have recovered. Whats going on?
     
    Wes174, Aug 23, 2012
    #1
  2. Alienware-Luis_Pardo

    Alienware-Luis_Pardo Guest

    Reputations:
    1,141
    Messages:
    1,459
    Likes Received:
    8
    Trophy Points:
    56
    Hey Wes,

    Is it an M18x R1 or R2?

    Also, what catalyst version are you currently running?
     
    Alienware-Luis_Pardo, Aug 23, 2012
    #2
  3. Wes174

    Wes174 Notebook Enthusiast

    Reputations:
    0
    Messages:
    46
    Likes Received:
    0
    Trophy Points:
    15
    R2 and how do i check the catalyst?
     
    Wes174, Aug 23, 2012
    #3
  4. Alienware-Luis_Pardo

    Alienware-Luis_Pardo Guest

    Reputations:
    1,141
    Messages:
    1,459
    Likes Received:
    8
    Trophy Points:
    56
    Right-click your desktop and open the Catalyst Control Center.

    On the top right corner, click preferences.

    It'll say something like: Version 2012.0605.1337.22439

    So in this case the catalyst version would be 12.6 (June 2012)

    Here are some steps for a clean video driver installation in case you need to update drivers
     
    Alienware-Luis_Pardo, Aug 23, 2012
    #4
  5. Wes174

    Wes174 Notebook Enthusiast

    Reputations:
    0
    Messages:
    46
    Likes Received:
    0
    Trophy Points:
    15
    version 2012.0402.2221.38086
     
    Wes174, Aug 23, 2012
    #5
  6. Alienware-Luis_Pardo

    Alienware-Luis_Pardo Guest

    Reputations:
    1,141
    Messages:
    1,459
    Likes Received:
    8
    Trophy Points:
    56
    Try updating to the Dell Official AMD 7970m driver, you can use the guide I linked above to complete the process
     
    Alienware-Luis_Pardo, Aug 23, 2012
    #6
  7. Wes174

    Wes174 Notebook Enthusiast

    Reputations:
    0
    Messages:
    46
    Likes Received:
    0
    Trophy Points:
    15
    so now its on he welcome screen and i can shoose my language but i cant go down and click next or what ever it is. now what
     
    Wes174, Aug 23, 2012
    #7
  8. Wes174

    Wes174 Notebook Enthusiast

    Reputations:
    0
    Messages:
    46
    Likes Received:
    0
    Trophy Points:
    15
    nvm i got it just had to change scrren res
     
    Wes174, Aug 23, 2012
    #8
Loading...
Similar Threads - screen keeps freezing
  1. cope123abc

    17 R4 DISABLE GTX 1080 - Use onboard GPU ? G - Sync screen?

    cope123abc, May 27, 2017 at 6:32 AM, in forum: 2015+ Alienware 13 / 15 / 17
    Replies:
    2
    Views:
    228
    MogRules
    May 28, 2017 at 5:10 PM
  2. okozlovski

    Alienware 15 R1 Screen Upgrade

    okozlovski, May 27, 2017 at 3:19 AM, in forum: 2015+ Alienware 13 / 15 / 17
    Replies:
    1
    Views:
    146
    judal57
    May 27, 2017 at 2:39 PM
  3. DrunkLightning

    P650 HS-G Screen Closing-Reopening Issue.

    DrunkLightning, May 26, 2017 at 12:55 AM, in forum: Sager and Clevo
    Replies:
    7
    Views:
    350
    DrunkLightning
    May 27, 2017 at 2:51 PM
  4. darra_14

    Sager P670rp6 Windows 10 BlueScreen issue cant log in

    darra_14, May 25, 2017 at 11:10 PM, in forum: Sager and Clevo
    Replies:
    3
    Views:
    195
    Prostar Computer
    May 26, 2017 at 11:51 AM
  5. iShox

    Upgrading 7567 screen from TN 1080p to IPS 4k?

    iShox, May 23, 2017 at 5:58 AM, in forum: Dell Inspiron and Dell Studio
    Replies:
    3
    Views:
    218
    G-Force
    May 23, 2017 at 10:29 AM
Thread Status:
Not open for further replies.

Share This Page