Scared about delivery times? Read this

Discussion in 'Dell Latitude, Vostro, and Precision' started by tomcom2k, Jan 12, 2010.

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  1. tomcom2k

    tomcom2k Notebook Evangelist

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    I was so scared by other threads about dell being terrible and none that said anything positive.

    I ordered my machine just before Christmas with an estimated delivery date of 22/01/2010

    It arrived the 12/01/2010

    Excellent...
     
  2. KLOVER

    KLOVER Notebook Consultant

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    I've had two very different experiences with Dell recently.
    The first order for an XPS 16 was placed Oct. 11 and arrived Dec. 12 :eek:
    The second order for a Vostro V13 was placed last Monday (Jan. 4) and, according to Purolator, is scheduled to arrive tomorrow...
     
  3. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    Dell seem to have learnt to not be optimistic about delivery dates. The launch of the M1330 was a disaster (there's a long thread about that). As reported in my E6400 review, my E6400 was delivered a couple of weeks ahead of the forecast date.

    John
     
  4. afhstingray

    afhstingray Notebook Prophet

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    i've never had a dell laptop (or desktop for that matter) take more than 3 days to arrive. guess i've been lucky!
     
  5. dezoris

    dezoris Notebook Consultant

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    It's highly dependent on the model and the configuration you choose.
    Recently I order two Optiplex 960 towers that took 6 weeks to get here.
    While I ordered 2 new Optiplex 380s and it took a week.

    It's about a month on average to get anything for me though. If it comes in sooner I am happy.
     
  6. afhstingray

    afhstingray Notebook Prophet

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    its been over a wide range of products from a dell axim pda to a optiplex desktop. i think it might be because im fairly near the dell factory in malaysia and the dell rep always promises to expedite my order since i travel quite a bit?
     
  7. surfasb

    surfasb Titles Shmm-itles

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    All my Dell units have shown up on time or before the estimated date. Can't complain there. But I have never ordered during a holiday period.
     
  8. Jonty

    Jonty Notebook Consultant

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    As others have said, I think it depends a lot on your location and the machine spec. I ordered my M4400 on a Thursday, paid on the Friday, and it was delivered the following Wednesday, so it doesn't get much faster than that :)

    P.S. The above wasn't a holiday order. I did once order an Inspiron in November, and it barely arrived in time for Christmas, so I can attest to Dell's ability to mess things up around the holidays :)
     
  9. camskii

    camskii Newbie

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    I ordered a Vostro V13 on the 4th of January as well and it still says "order received" - and they have charged my credit card. I have emailed Dell twice and they havent replied, and called once and was put on hold for so long i had to hang up eventually. Starting to get annoyed with it all.....
     
  10. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    Dell put a charge on the card immediately in order to check there are sufficient funds, but they don't take the money until the computer is shipped.

    John
     
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