Sager NP8454 (Clevo PB51RF-G) early impression

Discussion in 'Sager and Clevo' started by Sabs47, Jul 6, 2019.

  1. Sabs47

    Sabs47 Notebook Geek

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    I just got my laptop a couple of days ago and I wanted to post a minor review of the setup for anyone interested in the laptop and hopefully this answers some of the questions anyone may have.

    Laptop Setup:
    - 15.6 Inch 4K OLED Screen
    - Intel Core i7 9750-H processor
    - NVIDIA 2070 GTX graphics card
    - 16 GB ram (2x 8 GB Sticks)
    - 2x Samsung EVO 970 500 GB SSD drives in Raid 0
    - Thermal Grizzly Conductonaut on both CPU/GPU
    - Intel AX200 wifi

    Order:
    *******
    I placed my order with Gentech PC after a ton of research. They also offered several upgrades as a spring sale which saved me a few dollars. Ken and Kevin both were very responsive and that plays an important role me as I paid for two year of warranty on the laptop through GenTech. The laptop took a little longer than what I expected but they showed patience when I bombarded them with status requests on it.

    Delivery and Usage:
    **********************
    The first thing you see when you turn it on, is the gorgeous OLED display this thing has. The colors pop out. Upgrading from a 5 year old AW machine, this was a welcome sight and its a lot of fun to watch movies and videos on it. One of the best things about this thing is the weight which stands at 5.6 lbs for me. Much better than the near 8lbs of my old machine. Im so happy to have a laptop that my wife cant use to murder me with.

    I dug into the laptop as soon as I got it and used 3DMark right out the bat. My scores are as follows:
    - Firestrike 1.1 - 17049
    - Cloud Gate 1.1 - 25834
    - Ice Storm 1.2 - 63182


    I did have a couple of scares within the few days of having the laptop. First snafu was when the laptop decided to go blank while I was surfing the internet. The keyboard still had lights on and I could hear sounds but no display was showing. I spent the better half of the night figuring out what happened but I had to connect an external monitor and blindly working on it. After pressing the FN+F7 key multiple times during multiple attempts, I finally got a display and I had to install the drivers for both the 2070 and the Intel gfx card. I had emailed both Ken and Meager here at the forums and they both responded to the issue but by then I had figured out the issue but their responsiveness gave me a piece of mind.

    The second snafu I had was my own doing where I bought the Obsidian fan app and did not follow the proper procedure to activate it but John with Obsidian said he would get me squared away.

    This brings me to why I had to switch to that app. The laptop even with its beauty and an very acceptable weight, comes with certain issues. First is the battery. I was hoping for a maybe 4-5 hrs but I'm getting 3. I've adjusted the screen and all the other apps but im sure I can tweak it a little more. Second is the Clevo Control Center. My laptop came installed with two of these CC2 and CC3. Both are (for lack of better words) atrocious. They are very restrictive programs and feel like a cheap gimmick and not giving me anything worth while. The fan app doesnt let you setup custom points like I want and I hate that it only allows for either the profiles or full blast. At full blast the laptop can get loud but thats not a concern for me. I installed the control centers and got hit with the infamous Blue keyboard backlit issue. I'm open to any methods of fixing this but Im getting forced to like this blue light.

    I'll add more to this as I continue to use the laptop. I dont plan on pushing it or overclocking it. Ive been out of the computer game for a while and im not sure how to undervolt this thing but im welcome to being taught about that.

    If anyone has questions, feel free to PM. I'm also planning on selling my AW machine. I just dont meet the requirements of the seller section yet. Hope this helps!
     
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  2. TD123

    TD123 Notebook Enthusiast

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    Push.

    I also got this laptop as we had bought at the same time. I haven't had all of the same issues but the Control Center is absolute trash. It doesn't even work. I also can't even run World of Warcraft Classic (A game nearly 20 years old) without extreme lag spikes and rubber banding. It seems that the computer can't figure out when to kick into gear so I'm constantly getting frozen frames and frame rate spikes. My Lenovo y700 from 5 years ago with 16gb of ram and a XPG 8200 pro 1tb HD starts up and loads all my startup apps in less than 1 minute. This laptop, with an i9-9980HK, 32gb 3000mhz of ram and the same hard drive takes 2-3 minutes to start. Nearly every program takes 2-3x as long to start.

    There's something in this computer that's self-sabotaging and ruining it for me. There's no excuse this $$$ laptop with the upgrades can't even run half as quick as my Lenovo Y700 with an i7 6th gen and half the laptop speed and a 960m GPU. lol. PREMA Hasn't responded to any messages I sent asking for his BIOS to possibly help alleviate the issues. I also got the obsidian app. I noticed that the actual Intel driver update app gave me newer Intel drivers than what Obsidian app gave me. Oh, and there is no overclocking, that's a total lie. The control center doesn't work so you can't overclock a damn thing. I'm very concerned that these people selling Sager/Clevo laptops are aware of this serious issues and are still selling them.
     
  3. Sabs47

    Sabs47 Notebook Geek

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    I was told Prema didn't have anything for the laptop and that since I bought from a non Prema partner I might be out of luck.

    I'm using Obsodian's command center. Fan app and keyboard app but the keyboard app does not work and my keyboard has been lit blue ever since i uninstalled CCC3. The Fan app works good now that I have it setup and going. I'm using the default stuff in it.

    As far as issues, Not sure how much battery life you are getting but I'm at 3 hrs and I'm not exactly happy with that. It's a 5500mAh battery and should do better than that. What are your 3DMark scores looking like?
     
  4. 4W4K3

    4W4K3 Notebook Evangelist

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    The 4K OLED screen is more power hungry than the 144Hz or even 240Hz screen models. You will lose some battery life there, at the compromise of a richer display.

    Are you using the laptop in Optimus mode, or Discrete mode? Mostly curious because in Discrete mode the Intel graphics are disabled and you should not need to install the drivers. However, if you plan to run in Optimus mode you're all set now with the Intel drivers.

    Clevo Control Center 3.0 v1.24 is the latest, I believe. I would only run one version of CCC, and uninstall any older versions. What version(s) did yours ship with?

    Quite frankly, I don't understand the switch to Obsidian software over CCC. It claims to be an alternative for CCC, but everyone using it loses their keyboard or some other feature(s). Literally every app in Clevo Control Center works for me, and I'm running ThrottleStop and MSi Afterburner simultaneously with no control/voltage problems. Per-key RGB works (all modes), fan profiles and offset works, overclocking and undervolting the GPU works, undervolting the CPU works, CPU Modes work, Flexikey works; "Everything just works."

    This is what I mean. I have 100% the opposite experience running the same software. The GPU overclocks just fine, I've played for weeks with it overclocked. The memory overclocks in BIOS amazingly well. "H" SKU processors have always been multiplier locked and incapable of overclocking so there is no new news there. If you want a "HK" or "K" SKU expect to pay a lot more!
     
  5. Stooj

    Stooj Notebook Deity

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    OLED draws more power than LCD/IPS. This is almost universal across all brands where OLED is offered along side LCD options.
    Unfortunately most battery tests found online will be done with the LCD.

    If you're trying to maximize battery life I'd also be looking at the power consumption of the RAID0 NVME drives. Every Watt counts and RAID0 by it's design will mean both drives will be active a lot more than usual.

    Rubber-banding is a networking artifact, not a hardware one.

    Clevo CC is not great, but it certainly works. Also make sure you grab the version straight off the Clevo site or reseller site as the one on the included media may be old. I use Throttlestop myself (as I don't like the profiling system ClevoCC has).

    However, I highly recommend you contact your reseller for a new BIOS revision. If it's anything like mine, it was running an initial release BIOS which was seemingly designed for the 9750H only and was capping out at 85W. With a new BIOS I'm hitting upwards of 140W @ 4.6ghz on all cores which is nothing to scoff at (also, basically the cooling limit on my rig with standard paste).
     
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  6. TD123

    TD123 Notebook Enthusiast

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    My battery is about an hour 1/2. Clevo CC has version 1.30 now. The CPU overclocking gets stuck on a loading pattern and doesn't do anything. My CPU IS "HK". I paid a lot more for it.. Now my laptop has zero display. I restarted it because, again, I was playing classic WoW.. And my game would literally freeze and repeat sounds, freeze, freeze.. Non stop. I have a killer wireless 1650 with 1 gig internet speeds with a ridiculous home network setup. Network isn't the issue. Even playing WC3 I would have a frame rate freeze for a half second every 15 seconds.

    Every program takes 3x longer to load than my Lenovo Y700 from 5 years ago. This is outrageous.

    Now I'm sitting here with a laptop that has no display and a lit up keyboard. I've had it less than 20 days. I wrote an email to gentech requesting a refund just now. I didn't drop $2500 to deal with this crap out the gate. I've NEVER experienced this in all my years of buying computers. Gentech is a great company, great guys, but I should have listened to the reviews on Sager/Clevo and stayed away.
     
  7. TD123

    TD123 Notebook Enthusiast

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    I'd pay $100 to Prema for him to mod the BIOS, I really don't care at this point. Clevo/Sager can't get their act together and if getting his mod means unleashing the beast within this machine, I'd do it! @Prema @PremaMod
     
  8. TD123

    TD123 Notebook Enthusiast

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    Okay.. So if I want to keep this sucker.. Something big needs to happen. Prema has chosen his partnerships so we're SOL with him.

    What would I message my reseller what would I specifically say to get a revised BIOS?
     
  9. Meaker@Sager

    Meaker@Sager Company Representative

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    Prema does not tend to release BIOS files for the machines with mobile CPUs.

    Good things to check with high power consumption are no background apps keeping the CPU clocked up, be in the balanced power plan and check the nvidia graphics are not being used by say the web browser by mistake. Activate the nvidia usage icon in the nvidia driver panel from the menus as the top of the driver panel.
     
  10. f€nr1r

    f€nr1r Notebook Enthusiast

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    @Sabs47 thanks a lot for your post, as you know, I was looking for feedback on this laptop. I'm a bit disappointed as a good battery life (and not too much noise) are 2 important requirements for me (even if I can't judge the noise factor). It feels like that globally it's more a miss than a hit for you even if the display is a very nice point. There is not a lot of competition with a 15.6 OLED screen. Concerning the battery life, did the Obsidian software improve that ?
     
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