Report: Tesla is bleeding talent from its Autopilot division

Discussion in 'Motorized Vehicles' started by hmscott, Aug 25, 2017.

  1. hmscott

    hmscott Notebook Nobel Laureate

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    Yup, been following that, it clearly hasn't changed in the almost 10 years I've known people dealing with Tesla, and although I hope it gets better the reality is the pressure from increasing shipments is going to keep the edge "bleeding" for the foreseeable future.

    All of the people I know are still completely 100% on board with Tesla, even though much of their experience has sucked.
     
    Last edited: Jan 9, 2019
  2. saturnotaku

    saturnotaku Notebook Nobel Laureate

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    Part 3 of Rich's experience. I swear, Tesla is the freaking Kim Jong Un of car companies. That's not an indictment against Rich, but rather of the rest of St. Elon's cult of personality fan base.

     
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  3. saturnotaku

    saturnotaku Notebook Nobel Laureate

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    After out-of-warranty repair issues, the most disappointing part of Tesla ownership is the delivery experience. Bad communication, abysmal wait times, and a generally convoluted process. So what does Tesla decide to do? Gut the delivery teams as part of workforce reduction.

    https://www.autonews.com/video/firs...m_campaign=20190211&utm_content=hero-headline

    Tells you a lot about senior management's mindset, doesn't it? Screw the customer experience. Let's just build cars because we're Tesla and don't have any real competition. It's almost as if Tesla acts like a company owned by a billionaire so cavalier, he would build a rocket to launch one of his personal vehicles into space. Or he'll disparage the SEC who fined him millions for stoned-tweeting false and misleading stock statements. Read interviews with former senior people who reported directly to Elon. They described him as a tyrant, divorced from reality, unreasonable, prone to hysterical fits, snap decisions, and delusions of grandeur.

    The competition is coming, though. The Porsche Taycan will be built by a real car company that has one of the finest reputations for technology, engineering, quality, reliability, and customer service. Tesla, if you want to continue to be premium, you need to start acting like it.
     
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  4. hmscott

    hmscott Notebook Nobel Laureate

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    9:26 - An agency hid Tesla crash data for nearly two years. Is that any way to build trust in driverless cars?

    An agency hid Tesla crash data for nearly two years. Is that any way to build trust in driverless cars?

    By RUSS MITCHELL, FEB 14, 2019 | 6:00 AM
    https://www.latimes.com/business/autos/la-fi-hy-tesla-nhtsa-20190214-story.html

    The Fantastic Case of the Missing Tesla

    Rich Rebuilds
    Premiered Jan 25, 2019
    Welcome to the final chapter of my missing Tesla model X saga. Today we have a few cameo appearances along with Thicc Rich and the person with the most expensive Tesla paperweight that I’ve ever seen.
     
  5. hmscott

    hmscott Notebook Nobel Laureate

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    The Myth of the “Self-Driving” Car | Consumer Reports
    Consumer Reports
    Published on Oct 14, 2018
    Modern cars can do many things, including helping to steer, keeping you in your lane, and stopping in an emergency—just don’t call them “self-driving” cars in front of this CR expert.


    Tesla Model 3 Loses CR Recommendation Over Reliability Issues

    Owners report problems with paint, trim, and electronics in Consumer Reports' survey
    By Patrick Olsen, February 21, 2019
    https://www.consumerreports.org/car...es-cr-recommendation-over-reliability-issues/

    "Consumer Reports can no longer recommend the newest Tesla—the Model 3 electric sedan—because members say they’ve identified a number of problems with their cars, including issues with its body hardware, as well as paint and trim. CR members reported these results in our annual reliability survey, which includes data on about 470,000 vehicles..."

    Survey results are in...these are the least reliable cars.

    https://twitter.com/ConsumerReports/status/1098658618411569153

    10 Least Reliable Cars
    Consumer Reports' annual survey exposes the models with the greatest risks of problems
    By Consumer Reports, Last updated: February 21, 2019
    https://www.consumerreports.org/car-reliability-owner-satisfaction/10-least-reliable-cars/

    Tesla Model 3 can no longer be recommended, says Consumer Reports
    By RUSS MITCHELL, FEB 21, 2019 | 12:20 PM
    https://www.latimes.com/business/autos/la-fi-hy-tesla-model3-cr-unreliable-20190221-story.html

    "Tesla’s stock price sank Thursday after Consumer Reports blasted the reliability of the company’s new Model 3 sedan and dropped it from a list of recommended vehicles.

    “Consumers expect their cars to last—and not be in the repair shop. That’s why reliability is so important,” said Jake Fisher, senior director of automotive testing at Consumer Reports.

    Problems reported by Model 3 owners include loose body trim and glass defects, the organization said. The glass in the back window in Consumer Reports’ own Model 3 test car cracked in the parking lot during a cold snap.

    Tesla’s stock price dropped sharply after the news was released around 9:30 a.m. PST, and was trading around $292, down 3.5%, by noon.

    Consumer Reports dropped the Tesla Model S luxury sedan from its recommended list last year. The Model X luxury SUV was never recommended.
    Despite the reliability problems, the Model 3 ranks high in Consumer Reports’ customer satisfaction survey, which gauges buyer satisfaction over time. The most recent survey came out last month. In fact, social media complaints from Model 3 owners — which include battery malfunctions, computer-system failures, door handles that won’t open, and body parts filling with snow and falling off — are often accompanied by comments such as “still love the car.”

    The company is suffering from slow response rates from customer service representatives, inability to get cars serviced, and waits for parts that can last for months.

    Chief Executive Elon Musk acknowledged those problems in a call with analysts last month. He said the company is reconfiguring its logistics system and introducing a phone app to schedule appointments.

    Tesla did not return requests for comment.

    Musk himself had nice things to say about Consumer Reports in May 2018, when he tweeted: “Tesla will always refute articles that are misleading and point out if there is someone with a pattern of doing so. Many fit this description but Consumer Reports is always fair & accurate in their criticism.”

    The organization said Thursday that negative reports on reliability surveys sent the Model 3 and the Chrysler 300 “tumbling 11 spots” toward the bottom of its car brand rankings.

    In a prepared statement, Tesla said:

    “Not only are our cars the safest and best performing vehicles available today, but we take feedback from our customers very seriously and quickly implement improvements any time we hear about issues.

    That’s just one of the reasons why, in this very same survey from Consumer Reports, Model 3 was rated as the #1 most satisfying car, and why Tesla vehicles have topped Consumer Reports’ Owner Satisfaction survey every year since 2013 – the first year Tesla was included in it.

    “We’re setting an extremely high bar for Model 3. We have already made significant improvements to correct any issues that Model 3 customers may have experienced that are referenced in this report, and our return policy allows any customer who is unhappy with their car to return it for a full refund. This new data from Consumer Reports comes from their annual Owner Satisfaction survey, which runs from July through September, so the vast majority of these issues have already been corrected through design and manufacturing improvements, and we are already seeing a significant improvement in our field data.”

    Tesla’s future depends on the success of the Model 3, originally positioned as a mass-market electric sedan. After a slow start riddled with production problems, the company sold 145,000 Model 3s in 2018. Sales in Europe have just begun, and sales in China are scheduled to begin next month. Social media forums in Europe are already busy with complaints about delivery and quality issues."

    https://twitter.com/search?q=consumer+reports+tesla+3
     
    Last edited: Feb 21, 2019
  6. saturnotaku

    saturnotaku Notebook Nobel Laureate

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  7. hmscott

    hmscott Notebook Nobel Laureate

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    Telsa backtracks on Autodrive promises. - Not going to happen as overpromised 2+ years ago.

    Level1 News March 13 2019: If You Anti-Vax, You Get The Axe
    03:18 - Tesla has a self-driving strategy other companies abandoned years ago

    LUDICROUS MODE

    Tesla has a self-driving strategy other companies abandoned years ago

    Tesla just shifted the goalposts for "full self-driving" technology.
    TIMOTHY B. LEE - 3/7/2019, 2:20 PM
    https://arstechnica.com/cars/2019/0...-strategy-is-outdated-and-possibly-dangerous/
     
  8. hmscott

    hmscott Notebook Nobel Laureate

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    Driving a Tesla like this seems like more of burden, more uncertain and dangerous, than simply doing it under human control.

    Tesla Autopilot in Heavy LA Traffic

    Scott Kubo
    Published on Jan 26, 2019
    Software version 9 (2018.48.12). Tesla Model 3. Nav on Autopilot in moderately heavy highway traffic.


    The good old days...

    Testing Tesla's Autopilot System At 70mph

    Car Throttle
    Published on Nov 25, 2015
    What’s it really like trusting a car with your life at 70mph? Alex finds out by handing over complete control to the Tesla Model S fitted with ‘Autopilot’ mode!


    5 Reasons You Shouldn’t Buy a Tesla
    Scotty Kilmer
    Published on Feb 14, 2019
    Tesla car review. 5 Reasons Not to Buy a Tesla Car, DIY and car review with Scotty Kilmer. Buying a Tesla electric car. Are Tesla cars worth it? Buying a new Tesla. Buying a used Tesla Model 3. Should I buy a Tesla. Are Tesla cars reliable? The truth about Tesla cars. Car advice. DIY car repair with Scotty Kilmer, an auto mechanic for the last 51 years.
     
    Last edited: Mar 24, 2019
    Kyle likes this.
  9. hmscott

    hmscott Notebook Nobel Laureate

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    An interesting comparison is made between automotive and airplane autopilot...

    Pilots report issues with Boeing jet automation | The Weekly with Wendy Mesley

    CBC News
    Published on Mar 17, 2019
    Pilots have reported issues with Boeing's plane automation system, with one pilot complaining the flight manual is "almost criminally insufficient." Automation is introduced to save money and minimize human effort, but the crashes of two Boeing 737 Max 8 planes is re-framing the discussion. The Weekly finds hundreds of incident reports showing the trouble pilots are having with automation on their planes.
    To read more: https://www.cbc.ca/news/world/ethiopia-airlines-crash-investigation-1.5054241
     
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  10. hmscott

    hmscott Notebook Nobel Laureate

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    Keen Security Lab Blog
    Tencent Keen Security Lab: Experimental Security Research of Tesla Autopilot

    by Tencent Keen Security Lab, 2019-03-29
    https://keenlab.tencent.com/en/2019...imental-Security-Research-of-Tesla-Autopilot/

    "With the rise of Artificial Intelligence, Advanced Driver Assistance System (ADAS) related technologies are under rapid development in the vehicle industry. Meanwhile, the security and safety of ADAS have also received extensive attention.

    As a world-leading security research team, Tencent Keen Security Lab has been conducting continuous research in this area. At the Black Hat USA 2018 security conference, Keen Lab presented the first ever demonstration to remotely compromise the Autopilot[1] system on a Tesla Model S (The attack chain has been fixed immediately after we reported to Tesla)[2]."

    Experimental Security Research of Tesla Autopilot
    Tencent Keen Security Lab, 2019-03
    https://keenlab.tencent.com/en/whitepapers/Experimental_Security_Research_of_Tesla_Autopilot.pdf

    Mentions the Tesla auto-pilot "sticker hack":

    Tesla preview: Musk in court, Q1 Model 3 delivery numbers[, Tesla auto-pilot "sticker hack"]
    CNBC Television
    Autonomous driving comments Starting @05:08
    Published on Apr 3, 2019
    CNBC's Phil LeBeau joins "Squawk Box" to discuss what investors can expect from Tesla's first quarter delivery numbers as well as Elon Musk's legal battle with the S.E.C. ahead of his court hearing.


    Tesla to showcase future Autopilot features in Autonomy Investor Day

    By Simon Alvarez, Posted on April 3, 2019
    https://www.teslarati.com/tesla-autonomy-investor-day-autopilot-features/

    "Tesla has announced that it will be holding an Autonomy Investor Day on the morning of April 19 at its headquarters in Palo Alto, CA. The event will see the electric car maker discuss the roadmap for its full self-driving features, which will be introduced through over-the-air updates.
    The event will provide investors with a deep dive into the company’s full self-driving strategy, and it will include updates from several of Tesla’s key executives that are actively involved in the development of autonomous software and hardware. Among these are CEO Elon Musk, VP of Engineering Stuart Bowers, VP of Hardware Engineering Pete Bannon, and Sr. Director of AI Andrej Karpathy.

    Perhaps most interesting is that attendees of the event will be able to experience these full-self driving and Autopilot improvements firsthand. Test drives will be given to investors in the event, and the vehicles that would be used will be equipped with features and functionalities that are still in development. This means that some of Autopilot and Full Self-Driving’s never-before-seen features will likely make a debut on the event.

    Similar to the recent launch of the Model Y SUV, Tesla’s Autonomy Investor Day will be webcast. Tesla is yet to announce where the livestream will be available, though the company has stated that additional details will be released in the near future.

    The Autonomy Investor Day could be considered as one of Tesla’s most serious moves to date in terms of its full self-driving initiatives. Tesla has been fairly conservative with the rollout of its upcoming autonomous driving capabilities lately, with the company focusing more on improvements to existing features like Navigate on Autopilot and Summon, both of which are now part of the company’s Full Self-Driving suite. Elon Musk has hinted at upcoming FSD capabilities as well, such as the ability to recognize traffic lights and stop signs, as well as automatic driving in city streets.

    Tesla’s full self-driving efforts are mostly eclipsed today by the work of companies like Waymo and GM Cruise, both of which are immediately aiming for Level 5 autonomous driving. In a recent study, Navigant Research even listed Tesla as the second-worst company currently pursuing autonomous driving tech, ranking the company just above Apple, which is ranked last. Amidst these sentiments from skeptics, Tesla’s Autonomy Investor Day seems poised to prove the company’s critics wrong yet again.

    Read Tesla’s full announcement for the upcoming investor event below.

    PALO ALTO, Calif., April 03, 2019 (GLOBE NEWSWIRE) — Tesla is making significant progress in the development of its autonomous driving software and hardware, including our FSD computer, which is currently in production and which will enable full-self driving via future over-the-air software updates. With a number of very exciting developments coming in the weeks and months ahead, Tesla will host investors on the morning of April 19th at our headquarters in Palo Alto to provide a deep dive into our self-driving technology and road map.

    Investors will be able to take test-drives to experience our Autopilot software first-hand, including features and functionality that are under active development. Investors will also hear directly from Elon Musk, as well as VP of Engineering, Stuart Bowers, VP of Hardware Engineering, Pete Bannon, and Sr. Director of AI, Andrej Karpathy.

    The event will be webcast. Additional details forthcoming.

    Tencent Keen Security Lab Experimental Security Research of Tesla Autopilot
    Chinese + English Subtitles

    Published on Mar 28, 2019
    With the rise of Artificial Intelligence, Advanced Driver Assistance System (ADAS) related technologies are under rapid development in the vehicle industry. Meanwhile, the security and safety of ADAS has also received extensive attention. As a world leading security research team, Tencent Keen Security Lab has been conducting continuous research in this area.

    Tencent Keen Security Lab - BMW Info
    English
    Published on May 22, 2018
    Tencent Keen Security Lab, owned by Tencent Holdings Ltd of China, has helped BMW identified 14 different vulnerabilities in various BMW models.
     
    Last edited: Apr 3, 2019
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