red mist on screen 17 - R4

Discussion in 'Alienware' started by allienhead191, Dec 28, 2017.

  1. allienhead191

    allienhead191 Newbie

    Reputations:
    0
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    5
    Hi guys

    my 17 r4 finally came, everything seems fine

    but I noticed a red mist on the left side of the screen like a mark also near it small blue marks

    it is most noticeable with black background

    I connected to an external monitor & nothing seems to be there

    it is the 4k IGZO 300 nit display, seems like damage to me but I read somewhere it could be the LCD cable

    has this happened to anyone else?

    ty
     
  2. nedooo

    nedooo Notebook Guru

    Reputations:
    5
    Messages:
    51
    Likes Received:
    14
    Trophy Points:
    16
    Red mist...you mean backlight bleeding?
    Congrats on your 400$ lcd upgrade :)
     
  3. allienhead191

    allienhead191 Newbie

    Reputations:
    0
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    5
    no like a red blotch with small blues ones on the left, its weird something I never seen before & its only really noticable with black background
     
  4. nedooo

    nedooo Notebook Guru

    Reputations:
    5
    Messages:
    51
    Likes Received:
    14
    Trophy Points:
    16
    I'm sure you can make a photo of it...
     
  5. allienhead191

    allienhead191 Newbie

    Reputations:
    0
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    5
    I managed to get one

    [​IMG]

    screen is dusty, it came like this I have not cleaned it yet as I might send it back

    it is not new btw
     
  6. nedooo

    nedooo Notebook Guru

    Reputations:
    5
    Messages:
    51
    Likes Received:
    14
    Trophy Points:
    16
    That looks like defected display to me...
    If you have warranty, claim it...if you don't mind, keep it...if you must DIY, then DIY...
    To be honest I never saw defect like that, looks like bunch of hot red pixels and few blue ones...
     
  7. rinneh

    rinneh Notebook Virtuoso

    Reputations:
    121
    Messages:
    2,781
    Likes Received:
    855
    Trophy Points:
    131
    Looks like LCD bruising. Most of the time you see it on whit ebackground, small brightness differences in the shape of blotches. But in this case it is IGZO which might respond differently to LCD bruising.
     
  8. allienhead191

    allienhead191 Newbie

    Reputations:
    0
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    5
    its a shame because this laptop is fully loaded, it also have complete care warranty, 3 ssds etc

    would be nice to use it as a desktop replacement but also use it for an extra screen connected to a Acer X34a

    I will try contact Dell & see what they can do after transferring warranty .. wish me luck lol.
     
Loading...

Share This Page