Razer Blade 2016 File Explorer Opening Time

Discussion in 'Razer' started by ananas, Aug 12, 2016.

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  1. ananas

    ananas Notebook Guru

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    Yeah, SSD speeds seemed just right for the PM951. I sent a question to Razer's support today, will post back once I get the reply.
     
  2. Galm

    Galm "Stand By, We're Analyzing The Situation!"

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    Im literally selling a normal Blade on this forum right now, so no that Blade did not have such isssues.
     
  3. Acquacow

    Acquacow Notebook Enthusiast

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    Do you have a network drive mounted or something that is timing out? Mine is instant...Any type of cloud drive services like dropbox/google drive/etc that might be slowing it down?
     
  4. ananas

    ananas Notebook Guru

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    I do have Google Drive installed (and OneDrive disabled), but I have it on my old laptop too, so that's not the issue. Plus it was happening before I installed Google Drive. And no, I don't have a network drive.
    What do you mean by something timing out?
     
  5. Eason

    Eason Notebook Virtuoso

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    Could be a device it's looking for. Do you have any phones installed?
     
  6. kent1146

    kent1146 Notebook Prophet

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    I can think of three reasons:

    1) Windows Explorer is trying to read the contents of a storage device, which needs some time to respond to the request. This can happen if you have any external storage devices connected (USB drive, SD cards, smartphones, etc), network drives that need a moment to connect / authenticate, and cloud-storage mounting programs that need to send and get a request to a remote server so it can confirm the cloud storage is online, accessible, free space remaining, etc.

    Disconnect *EVERY* storage device you see in Windows Explorer except your internal drive. Disconnect all peripherals, shut down all network drives and cloud-storage drive mounts. Completely disconnect from any network. And then see if Explorer still takes a long time to load.

    2) Are you running any kind of anti-virus? That may be triggering a scan of some sort when you open Explorer.

    3) Did you install all drivers? (including Intel Chipset drivers, and Intel RAID storage drivers)? If you're using base Microsoft Windows chipset and storage drivers, it would explain why it's so slow; especially considering that the Skylake platform is newer than Windows 10 (and therefore doesn't have decent out-of-the-box Microsoft Windows drivers), and your Acer Aspire is an older known-quantity that is certainly supported by out-of-the-box Win10 drivers.
     
  7. ananas

    ananas Notebook Guru

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    1) No external storage devices are connected. No cloud services are running. In fact, I even disabled the pre-installed OneDrive.
    2) No antivirus, aside from Windows Defender.
    3) I didn't install any drivers, but according to this article: http://www.howtogeek.com/233115/the-only-way-to-safely-update-your-hardware-drivers-on-windows/ , Windows 10 is smart enough to install the correct drivers and doing so on your own could do more harm than good. I could try getting the drivers from Razer's site, but do I just install those on top of the ones I have? Or do I remove the current ones thru Device Manager? It sounds like it may cause even more problems.
    Even worse, chipset drivers should always be the first driver to be installed, since all it does it identify what devices are in the system (which also means it shouldn't affect performance at all).

    I haven't even upgraded nVidia drivers, since the one installed by Windows is a higher version than the latest one on the website (think it's an "exclusive" thing to Windows 10).

    Also, It was happening before the clean install too. Right out of the box it would take long to open, and I'd assume Microsoft made sure to install the correct drivers.
     
  8. ananas

    ananas Notebook Guru

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    I have a phone... not sure what you mean by it being installed. I've connected it before and transferred files. But, again, this was happening right out of the box, before I did or installed anything. I got the Blade from Microsoft. Does that matter at all?
     
  9. ananas

    ananas Notebook Guru

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    I guess it could be worth it to show a comparison:

    Blade:
    https://sendvid.com/ai5qffuq

    Acer:
    https://sendvid.com/m7f7msdm

    My 3 y.o. Sager with weaker hardware in every regard (slower CPU, slower ram, older GPU):
    https://sendvid.com/qfvoodh3

    It's hard to judge, cuz you can't really see when I click my mouse button, but you can see the "blink" on the Explorer icon every time it's pressed. Both Acer and especially Sager (since it does have decent hardware) consistently open it much faster.
     
  10. Acquacow

    Acquacow Notebook Enthusiast

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    Could you maybe host those on a site that doesn't try to push malware and popups at visitors? Youtube perhaps?
     
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