R3 Keeps Shutting Off

Discussion in 'Alienware M11x' started by ssj92, Apr 23, 2017.

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  1. ssj92

    ssj92 Neutron Star

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    M11xR3.

    Here's what happened(according to my friend):

    He was gaming and the laptop randomly shut down. Now every time the laptop is turned on, it shuts off after 10 seconds. It can get to the bios screen, windows screen etc. but no matter what it turns off after 10 seconds.

    Any ideas?

    I haven't been able to try anything yet, my friend will be dropping the laptop off tonight.
     
  2. aaronne

    aaronne Notebook Evangelist

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    Lunch hwinfo and check its temps
     
  3. ssj92

    ssj92 Neutron Star

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    I probably should have worded things better.

    After pressing the power button, the laptop turns off after around 10 seconds no matter what I do.

    If I go to the BIOS, same issue.
     
  4. aaronne

    aaronne Notebook Evangelist

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    Sorry, Already tried by boot a linux distro from live cd?
     
  5. ssj92

    ssj92 Neutron Star

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    Found the issue. It was the battery. The indicator light on the battery stayed lit even after removing it. However the laptop is working fine on ac only, so it'll just need a new battery.
     
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