Purchasing P35W V3 from GenTechPc. So far not bad, not good, just normal.

Discussion in 'Gigabyte and Aorus' started by Xss, Feb 27, 2015.

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  1. Xss

    Xss Notebook Consultant

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    QUICK EDIT : Things finally came out to a rather good end, so I might recommend GenTecPC to others finally. I will update this edit with more details when I'll have the time.

    I hope I am posting this on the right section: I couldn't find any sub forum about "experiences with gigabyte resellers"...If this topic is in the wrong place, my apologies, feel free to take it down.
    I will be updating this post from time to time to keep you updated on the purchase and product.

    So after many months of indecisions, I decided to purchase a P35W V3 from GenTechPC, simply based on what I read on this forum and on resellerratings, and also because I am currently in the US (if not, I'm in France, so I go with European resellers). Since then, I heard of someone who had a bad experience with them, so I am crossing my fingers so everything went smoothly. Can't be worst than with Invasion Labs (who almost yell at you on the phone when you return a product, almost accusing you of trying to bankrupt them...).

    I have been in contact with them by email so far. They do answer to questions rather fast, but with not many details, it's always a one or two sentence answer. Nothing rude, but nothing warm either, just average (contrary to Mythlogic or XoticPC, the few times I contacted them). I haven't spoken with that Ken person everybody talks about when mentioning GenTechPC, but with Joyce.

    The payment was sent by wire last Friday and was received yesterday (Thursday). The laptop went into production and I should received it in two or three weeks I believe, depending on the building/shipping time. Building time should be of 2-5 days: personally, I am not against waiting for 5 days if that allows them to test the product more thoughtfully! :)

    I'll keep you guys informed.

    EDIT 03/04 Laptop has just been shipped, should arrive in two business days. :)
     
    Last edited: Apr 15, 2015
  2. mollysantana

    mollysantana Notebook Enthusiast

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    I have a problem or can't understand why resellers insist on giving the customer a "build time" on a pre assembled notebook. Unless you changed something on the original config I don't see a reason for there to be such a long wait time to package and ship off a completely stock config notebook. That's just my gripe though.
     
  3. baii

    baii Sone

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    Didnt read all,but no news is good news☺

    Sent from my 306SH
     
  4. Xss

    Xss Notebook Consultant

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    Actually, I did ask them to do a repaste, plus I believe the should test the product to make sure they are not sending a faulty one: last thing you want is a blue screen as soon as you turn it on. :/
     
  5. IKAS V

    IKAS V Notebook Prophet

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    I've bought laptops from them in the past and they do a great job, you should have no worries.
    I'd be more worried about the fan noise the P35X models suffer from under load ;)
    Man do I wish this laptop had quieter fans!
    * end mini rant *
     
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  6. Xss

    Xss Notebook Consultant

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    Well, my W110er can be quite noisy sometimes...And I use a cooling tablet, which makes some noise as well...Some good headphones and problem solved! ^^
     
  7. IKAS V

    IKAS V Notebook Prophet

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    I also have W110 and compared to the P35 it's almost silent.
    But overall the P35 is a pretty good laptop. Enjoy!
     
  8. Xss

    Xss Notebook Consultant

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    Really? Geez, I wasn't expecting the P35 to be that noisy. Oh well, we'll see, thanks for the feedback. :)
     
  9. Xss

    Xss Notebook Consultant

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    P35W received. I will do a review in a few days after I'll have had the time to test the machine. So far, not thrilled about it: it's out of the box, with the factory settings, and already the 970m is disconnected and doesn't appear anywhere under the device manager.
    I uninstalled the factory pilots and tried to install the latest ones, obviously it is impossible since the GPU is nowhere to be found.
    I asked GenTechPC to install the latest drivers, which they didn't: if they had, they would have realized the GPU is not detected.
    In the meantime I am going to restore the factory settings (with little hope since it is already using the factory settings, hahaha...).
    I-am-not-happy.

    EDIT : of course, it didn't do anything. Hm...Is there any way to make sure the GPU is activated in the Bios? (so far, the Bios says something among the lines of "advanced graphics : enabled", I'll have to double check.
     
    Last edited: Mar 9, 2015
  10. Xss

    Xss Notebook Consultant

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    Little update: After sending them an angry email, I have just been on the phone with Ken for the past 47 minutes. He tried everything with teamviewer and the Bios and finally sent me the RMA since nothing could be done.
    I am really debating between getting a refund or just waiting for the next P35W, hoping the problem will not happen again. It is such a shame though, the P35W might be the best option for me: the P35X is out of my league in terms of prices, the P34W heats too much, the new slim clevos are heavier (and I am unsure about a 970m with "only" 3gb of ram), the MSI are a pain to dismantle for a simple repasting.
    And the only reason I don't go for the W230sd is simply because it doesn't come with a 970m. Why, oh why?...
     
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