PSU light turns off when powering up laptop

Discussion in 'Alienware 18 and M18x' started by chewbakaats58, Sep 21, 2020.

  1. chewbakaats58

    chewbakaats58 Notebook Evangelist

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    It was the primary gpu. Moving the secondary card over to the primary slot and it worked like a charm. Putting the bad card in the secondary slot made it not boot up again so that all confirmed it
     
  2. islam

    islam Notebook Guru

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    i saw that 3 times before and the reason was for the first case is that there was a short on the GPU card so they way we did diagnose it is by opening the laptop and replace the gpu with an old one then it started normally. but i saw another case which was the same ( PSU green light turn off once we insert it in the laptop ) but the issue was a short in another part which required a replacement for the mother board. the third case was exactly the same but the laptop had 2 GPUs and one of them had a short too ..
     
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  3. islam

    islam Notebook Guru

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    oh sorry i just saw that u found out the issue
     
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