ProStar p870km1-g repair question

Discussion in 'Sager and Clevo' started by paulofeg, Jun 28, 2018.

Thread Status:
Not open for further replies.
  1. paulofeg

    paulofeg Notebook Geek

    Reputations:
    10
    Messages:
    88
    Likes Received:
    13
    Trophy Points:
    16
    I noticed some sort of artifacts when i was running fallout 4 today on my p870km1-g and then my pc froze and i had to reboot. I want to hit this on the head before it gets worse is this a sign i need to send it in for repairs? it happens everytime after playing fallout 4 for a bit.

    *edit* After talking with my friends they all seem to think it needs repair and this will be the third time i've sent it back to prostar :(

    image1.jpeg
     
    Last edited: Jun 28, 2018
  2. Meaker@Sager

    Meaker@Sager Company Representative

    Reputations:
    8,924
    Messages:
    55,552
    Likes Received:
    16,287
    Trophy Points:
    931
    Video artifacts like that is a bad sign. Certainly give them a call but they are likely to say send it in.
     
  3. Dr. AMK

    Dr. AMK Living with Hope

    Reputations:
    3,539
    Messages:
    2,123
    Likes Received:
    4,397
    Trophy Points:
    281
    This is very bad sign, most of the artifacts came from a bad GPU/s. Make sure that you don't do anything avoiding your warranty, this kind of fixes very costly and the company must cover it under warranty.
    Hope that you can fix it soon, good luck.
     
  4. Chastity

    Chastity Company Representative

    Reputations:
    1,295
    Messages:
    6,545
    Likes Received:
    336
    Trophy Points:
    251
    That looks like video memory issues. Time to RMA it, or bake it. (Nah, just RMA it)
     
  5. Danishblunt

    Danishblunt Guest

    Reputations:
    0
    Nope, that's the GPU.

    Vram failure typicially have stripes, discoloration etc. GPU failure are blocky like on that screen.
     
  6. Meaker@Sager

    Meaker@Sager Company Representative

    Reputations:
    8,924
    Messages:
    55,552
    Likes Received:
    16,287
    Trophy Points:
    931
    Or dots tend to be GPU, almost like static.
     
  7. Prostar Computer

    Prostar Computer Company Representative

    Reputations:
    1,257
    Messages:
    7,427
    Likes Received:
    1,016
    Trophy Points:
    331
    Bad video memory would be my guess, too. Get in touch with us - and if it is the third time, I'll talk with the service manager to see what kind of options we can explore to make it right, Paul!
     
Loading...
Similar Threads - ProStar p870km1 repair
  1. TurbodTalon
    Replies:
    26
    Views:
    1,689
Thread Status:
Not open for further replies.

Share This Page