Problem with WWAN card on CF-19

Discussion in 'Panasonic' started by Biggie_Z, Jul 30, 2017.

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  1. Biggie_Z

    Biggie_Z Notebook Enthusiast

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    I just installed a MC7700 WWAN card in my CF-19 MK5. It's not being recognized by Windows and isn't showing up in the device manager. I checked the bios for an option to enable/disable the mini pci-e slot but there was none. Also, the rear usb port which is on the same board is acting really finicky. It doesn't recognize my flash drive but it works fine with my wireless mouse, so I'm thinking maybe the hole board needs to be replaced. Any thoughts? Thanks.
     
  2. Toughbook

    Toughbook Drop and Give Me 20!

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    You should have a wireless switch in your system tray... Is your WWAN enabled there? Also... What version of Windows are you running?
     
  3. BaRRmaley

    BaRRmaley Notebook Deity

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    Look for Wireless->WWAN, not mini pci-e slot.
    Check the hardware switch under the laptop's left side cover. Ok, it's enough :))
     
  4. Biggie_Z

    Biggie_Z Notebook Enthusiast

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    Thanks for the replies.

    I don't see anywhere in the system tray that allows me to turn on the WWAN card, Windows doesn't acknowledge that I plugged in the card at all, I'm running Windows 10 Pro x64.
    There's no option for WWAN in the bios either, if you're referring to the wifi switch next to the SD card slot, it's on. Thanks for the suggestions. A friend has a CF-19 so I'm gonna try swapping the pcb with the WWAN slot and see if that fixes it. I know the card is fine because I tested it with a different laptop.
     
  5. Shawn

    Shawn Crackpot Search Ninja and Options Whore

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    Is it a WWAN card from a Panasonic?
     
  6. Biggie_Z

    Biggie_Z Notebook Enthusiast

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  7. Shawn

    Shawn Crackpot Search Ninja and Options Whore

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    But did it come out of a Toughbook?
    It will be very challenging to get one out of another brand laptop to work. Hp and Thinkpads for sure.
     
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  8. SHEEPMAN!

    SHEEPMAN! Freelance

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  9. Biggie_Z

    Biggie_Z Notebook Enthusiast

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    I ordered it new on ebay, there was no mention of what brand laptop it's for. When I had it plugged in to a different laptop to test it, I successfully loaded the latest firmware from the Panasonic website.
     
  10. Biggie_Z

    Biggie_Z Notebook Enthusiast

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    I accessed the Optional Kit and it says Wireless WAN ID and in the dialogue box it says ff. Is there something else I need to put in there to activate the WWAN card?
     
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