Precision 7530 & Precision 7730 owner's thread

Discussion in 'Dell Latitude, Vostro, and Precision' started by Aaron44126, Jun 27, 2018.

  1. Pari

    Pari Newbie

    Reputations:
    0
    Messages:
    4
    Likes Received:
    1
    Trophy Points:
    6
    Hey guys,
    I just wanted to report. After all recent updates my TB18DC dock is finally working as it should. I'm not sure which update did that, but after installing most recent BIOS and dock drivers my power supply through dock is 100% success all the time. The only downside is that it only works when Powershare option in Bios is turned off.

    I was one of the first customers with 7730 and dock back in july, and was not 100% happy with both products. I had serious bluescreen error for 2 months whlie turning off premiere pro (VIDEO TDR_FAILURE). I think recent updates from NVIDIA driver worked. Now finally both dock and laptop are functional as they should from the beggining. But man, it took like half a year for software to catch up hardware. I know that I use my gear to its limits, but it should work no matter what and what I payed for. Really disappointed that todays electronics (proffesional!) are made with hurry and not finnished. And I think this is not Dells sole problem. I read a lot Apple forums, and this is same with latest Macbook Pros.

    I also wanted to thank all in this thread who participate with their experise and experience. A lot of information is more than I can get directly from Dell resellers and official customer service in my country. Their main solution for problems is product replacement which in software is not the case.
     
    SoftDev likes this.
  2. frostbytes

    frostbytes Notebook Consultant

    Reputations:
    2
    Messages:
    227
    Likes Received:
    17
    Trophy Points:
    31
    Good to hear. My 7730 and TB18DC have been working relatively well since I got them in November. Some quirkiness (two external monitors daisy-chained through DP blinking at times, USB ports flaking until I power off the dock, etc.) but overall the combo has been decent to me.
     
  3. Aaron44126

    Aaron44126 Notebook Prophet

    Reputations:
    740
    Messages:
    4,179
    Likes Received:
    1,185
    Trophy Points:
    231
    I've been getting weekly updates from my contact at the Dell Expert Resolution Center. It's been slow going, but it sounds like they are close to finalizing a BIOS update which will fix the issue with USB power sharing and the dock. Maybe in another month or so this will finally be whacked.
     
    Ionising_Radiation likes this.
  4. 84Lion

    84Lion Notebook Enthusiast

    Reputations:
    0
    Messages:
    42
    Likes Received:
    4
    Trophy Points:
    16
    Hello, i just took the plunge and bought an M7730 (via Dell Outlet). I'm putting it thru its paces right now but I have some questions...apologies in advance, I searched this thread for answers but did not find what I was looking for, and I didn't have the time to go thru all 183 pages...sorry.
    First, to access the primary memory and SSD slots, the instructions say to "remove the battery" which means disconnecting the ribbon cable. I can understand the need to remove the screws securing the battery to the computer in order to permit removal of the bottom cover, but does the battery ribbon cable need to be disconnected?
    Second, to access the secondary memory, the keyboard needs to be removed. Is there enough "slack" in the keyboard cables that I do not need to disconnect these in order to install secondary memory modules?
    As you may have noticed, I really like to avoid fooling around with ribbon cables! :D
    Once I get more time with this thing, I intend to write up a comparison review of the M7730 with my M6800.
     
  5. Ionising_Radiation

    Ionising_Radiation ?v = ve*ln(m0/m1)

    Reputations:
    671
    Messages:
    2,783
    Likes Received:
    2,320
    Trophy Points:
    181
    Not to worry; much of these pages are noise and discussions about sporadic problems occurring in our machines. @Aaron44126 has done a neat summary of most of the useful bits in the thread, in the first post.

    As for the battery cable, it comes with a pull-tab, like so: [​IMG]
    Only thing to do is make sure that your system is powered OFF and is unplugged. These cables carry a lot of current, and even though the voltage may not kill you, it might cause arcing and dielectric breakdown and discharge, which could burn a small but important component.

    It is relatively straightforward, really; just pull, and it comes right off. Then you can unscrew the battery. You're asking if the battery needs to be disconnected to access the secondary RAM slots and the I am rather lazy, so I don't do so. Nothing has happened to my machine thus far, but apparently I've been playing with fire.

    There is insufficient slack for the keyboard to be 'hinged off' with the ribbon cables attached; however, there is sufficient slack such that you can unlatch the cables from their receptacles, but leave them there otherwise, and then pull back the (lattice-removed and unscrewed, of course) keyboard from the front edge of the machine, and simply tilt it back, and then work on the primary RAM beneath the keyboard. There are videos on YouTube detailing this very procedure; this one, for instance:
     
  6. Aaron44126

    Aaron44126 Notebook Prophet

    Reputations:
    740
    Messages:
    4,179
    Likes Received:
    1,185
    Trophy Points:
    231
    I've been in my system to install drives and RAM and I never disconnected or removed the battery. (I guess there is a small risk with this because the system has live power attached if you do not do so.)

    You don't need to disconnect the keyboard ribbon cable. There is enough slack to move it out of the way in order to access the RAM slots.
     
    84Lion likes this.
  7. rkh

    rkh Notebook Enthusiast

    Reputations:
    0
    Messages:
    43
    Likes Received:
    2
    Trophy Points:
    16
    Ah, that video posted above (thanks) seems to show a 7730 with a undamaged SSD ?-grounding strap-?. So that sent me on a Google image hunt. Looks like the design is to have the metal piece slide under the edge of the SSD before adding the screw. That would certainly explain why mine was torn to shreds. It was on top of the SSD board so when they tightened the screw, it just twisted apart.

    Dell-Precision-7730-Disassembly-5.jpg The_Precision_7730_supports_8_TB_of_NVme_SSD_storage.jpg
     
  8. SvenC

    SvenC Notebook Evangelist

    Reputations:
    41
    Messages:
    496
    Likes Received:
    86
    Trophy Points:
    41
    Did that once, but its very tight. One ribbon got pulled out when I removed and placed back the keyboard. No problem to put it back in, but I will remove the ribbons next time to avoid pulling them out of their lock - maybe the documented steps are there for a reason :)
     
  9. Regular_Ragnor

    Regular_Ragnor Notebook Geek

    Reputations:
    15
    Messages:
    97
    Likes Received:
    52
    Trophy Points:
    26
    Seems like you have a good relation with Dell. My region's support is pretty much ghosting me... despite that I have paid for 'ProSupport'.

    My TB18DC is being quirky. Every morning, I have to replug the cable between 2 and 10 times before USB devices start working. It started doing that 2 weeks ago out of the blue, before the most recent updates. The updates didn't fix it.
     
  10. 84Lion

    84Lion Notebook Enthusiast

    Reputations:
    0
    Messages:
    42
    Likes Received:
    4
    Trophy Points:
    16
    Thanks, folks, really appreciate the input – especially Aaron and Radiation. I really like this computer but I'm thinking about upgrades... It came with 16GB RAM, I did some work with it and it didn't seem to be using even all that, so I'm not sure adding more RAM is a priority. The computer also has two sticks of 1 TB memory each, or so the spec sheet said...but I'd like to add more at some point. Oddly, the two sticks are combined so that the C:/ drive spans both sticks, in other words, C:/ is 1.81 TB. I’d like to add another 1TB and 16GB RAM but the more I consider it, I’m in no hurry. I think I’d like to get the thing fully worked up (software loaded, etc) and use it for awhile before doing the upgrades.

    Initial impressions are that the screen is gorgeous, an improvement over my M6800s Chi Mei. The chiclet keyboard is fine, not better or worse, just different. I think I like the placement of the touchpad and buttons on my M6800 a bit better but the M7730 is just fine (wish they could've backlit the touchpad but oh well). The lightness of the M7730 is really striking, and the build quality still seems excellent. It’ll take me awhile to get it up to speed but I really want to make it my “daily driver.” I almost feel sorry for the M6800 (and its little brother, my M4800) but they will enjoy a nice “retirement” and will not just sit in the closet.

    Well, I just pulled off the M7730 bottom cover and got a pleasant surprise...I don't need to remove the keyboard because the open RAM slots are on the bottom. I got the RAM PN via HWINFO and found the exact part on Amazon...so I ordered a couple 8 GB sticks. That'll give me 32 GB RAM. Now I'll look around for another M.2 stick. Upgrade-itis...!
     
    Last edited: Feb 5, 2019
Loading...

Share This Page