Power cord not plugging in - MSI GT73VR

Discussion in 'MSI' started by surfacebookuser, Apr 17, 2019.

  1. surfacebookuser

    surfacebookuser Newbie

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    Hey all, I got a second-hand GT73Vr that was working fine up until late but had always had a loose DC jack. This week, the plug simply won't grip the DC jack at all unless I hold it at exactly the right position, and even then, if I so much as breathe in its direction, the cord falls out. I'm worried this might cause stability issues with the laptop.

    Is there a non-invasive approach that I can do to fix the issue? I saw some tutorials online about how to replace the DC jack but they all require that I completely tear apart the laptop. Is there a way I can perhaps bend the pins in the jack so that they better fit the charger?
     
  2. Vasudev

    Vasudev Notebook Nobel Laureate

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  3. exmeaguy

    exmeaguy Notebook Geek

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    Somewhere I saw where a guy glued velcro around the socket and plug and that kept the plug from falling off.
     
  4. zipperi

    zipperi Notebook Evangelist

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    I have used tape around a loose network cable. But as the power cable has metal shield I'd try a slight bending on it. Or taping just a part of it.
     
  5. Support.3@XOTIC PC

    Support.3@XOTIC PC Company Representative

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    I've heard of a few different rigs to prevent this, but the only one that doesn't involve modifying the case itself is the velcro tape method @exmeaguy mentioned.
     
  6. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    It depends on the damage on the DC jack, in certain situation the DC jack can be repaired but in certain situation a motherboard may needs to be replaced. It's best to contact MSI service & support directly to see what they can do to get it resolved for you. The DC jack may incur repair cost to you if it's badly damaged even when the system is under warranty. Sometimes, MSI covers this repair free of charge as courtesy.
     
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