Power Brick high whining sound?

Discussion in 'Razer' started by xerojin, May 13, 2014.

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  1. xerojin

    xerojin Notebook Consultant

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    Hey guys,

    I just received my Razer Blade 14 (2014) and the power brick is giving a high pitch whining noise. Is it normal?

    Well, ok, if I remove the power from the laptop, it makes clicking noises....

    EDIT - The guy on the phone said clicks are normal as long as it's not very loud.

    If I bought from MS store, do I go through MS or Razer to get it replaced?

    EDIT: OK, so I called Razer and they emailed me a form to fill in and reply back to. They said they'll try to send a replacement unit today and they'll give me a return box and sticker for the defective PSU.

    Update 5/21/2014

    I'm waiting on the replacement. The wild fires last week caused them to delay processing my request until this past Monday 5/19/2014 which I understand 100%. They quickly responded on Monday and I should be getting the replacement by this Thursday (5/22/2014). I'll post a new post and let you guys know what happens.

    Update 5/22/2014

    I'm a little pissed off... They sent me the wrong damn power brick. 120w instead of 150w. Also it's scratched up like hell. - I'm going to send it back to them; I don't even have the power cable to plug into the brick.

    Update 5/23/2014

    I called today and they said sorry and that they will be sending me the correct power supply. - guess I'll just have to live with it a bit longer.
     
  2. trojanma

    trojanma Notebook Enthusiast

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    I got the same thing. Fwiw

    Sent from my SCH-I545 using Tapatalk
     
  3. trojanma

    trojanma Notebook Enthusiast

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    Xerojin let me know if the new brick solved the issue BC l Razee CS told me it was normal.

    Sent from my SCH-I545 using Tapatalk
     
  4. GoneGuru

    GoneGuru Notebook Enthusiast

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    getting this noise too and it's loud and annoying as
     
  5. trojanma

    trojanma Notebook Enthusiast

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    Guru I called Razer and they will send me a new one. I will let u know if it fixes the problem.

    Sent from my SCH-I545 using Tapatalk
     
  6. bhc72

    bhc72 Notebook Enthusiast

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    I don't think this is normal - while my Blade has to be sent back because it makes cricket noises while running games, the power brick runs completely silently (albeit hot).

    Sent from my SM-G900V using Tapatalk
     
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  7. jbsulli

    jbsulli Newbie

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    Yeah, I have the same problem. Started the process of getting it replaced but I guess their support in CA had to evacuate due to a brush fire.
     
  8. f30er

    f30er Notebook Enthusiast

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    Just Fyi, mine did that too initially for the first day, then got quiet afterwards.....
     
  9. GoneGuru

    GoneGuru Notebook Enthusiast

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    Here to chime in again as well. First day chirping has seemed to cease now that I've been gaming for a couple days.
     
  10. mvplei

    mvplei Notebook Enthusiast

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    i have this now. does it really gonna stop? its getting annoying
     
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