PCTorque

Discussion in 'Sager and Clevo' started by Windkull, Jan 28, 2011.

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  1. Windkull

    Windkull Notebook Evangelist

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    Has anyone bought from these guys?

    They are priced just about the same as XOTICPC and are 10 miles from me so they would be much more convenient for support, but to avoid paying 8.375% NY tax I would have to get them to ship it to my parents, potentially having it sit on their porch all day...

    Also they have the 485m in stock...

    Just wondering if anyone had any good/bad stories since XOTICPC seems to be everyone's favorite reseller...

    Malibal is charging ~$30 more than the other two for the same specs.

    AVA direct offers many more options but nothing really enticing, they are about $5 cheaper than XOTICPC but don't have anything else really going for them, unless people here recommend that...
     
  2. MALIBAL

    MALIBAL Company Representative

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    Hi, our prices are not more than PcTorque or XoticPC. If you are looking at S1 configurations, then you need to look under the "DEALS" link at the top of any page on our site for our S1 pricing. :)

    Also, if you purchase a Sager laptop, it will be serviced by Sager in California - so it doesn't matter where the reseller is located... you will still have to ship the laptop to California, if you ever need service.
     
  3. Windkull

    Windkull Notebook Evangelist

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    Wow your right, thanks they're actually quite a bit cheaper at $2,109.00...

    Customizations:
    Display: 15.6" 1920 x 1080 FHD LED Backlit GlassView Display
    Processor: Intel® Core™ i7-2720QM, 6MB L3 Cache, 2.20GHz
    Memory: (8GB) 8192MB, PC3-10660/1333MHz DDR3 - 2 SO-DIMM
    Graphics Card: NVIDIA® GeForce® GTX 485M 2GB GDDR5
    Hard Drive: 500GB 7200rpm 2.5" SATA 300 Hybrid w/ 4GB NAND Flash
    Optical Drive: 8X Multi DVD+/-R/RW RAM Dual-Layer Drive
    Wireless: Intel® 6300 Ultimate-N 802.11A/B/G/N LAN Card
    Cooling: IC Diamond 7 Thermal Compound, CPU & GPU
    Warranty: 3 Year Ltd. Labor and 1 Year Parts Warranty with 24/7 USA-Based Support
    Extras: Integrated 2.0 Megapixel Web Camera
    Extras: PowerDVD & Bison Cam Software Package
    Extras: Integrated 9 in 1 Card Reader
    Extras: Integrated Fingerprint Reader
    Extras: MALIBAL Software & Drivers Disc
     
  4. Madkid

    Madkid Notebook Evangelist

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    I don't think the taxes apply even if you have the laptop shipped to NY. You can check with the seller before dropping the order. Also ask them about their cash discounts.
     
  5. MALIBAL

    MALIBAL Company Representative

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    Glad I could help! :)
     
  6. k9hydr4

    k9hydr4 Notebook Deity

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    Keep in mind whoever you order from, whether Sager or Clevo, they will all ship from California (pls someone correct me if this has changed).

    ...and don't forget to check LPC-Digital (free shipping)!

    ;)

    [Oh yeah, I've ordered my NP8690 from PCTorque last year, and they delivered with flying colors]
     
  7. Justin@XoticPC

    Justin@XoticPC Company Representative

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    Keep in mind that Sager Branded machines receive different levels of support compared to non Sager Branded machines. Nearly all Clevo Machines in the U.S. get serviced at Sager. Plus you will find some Sager resellers bundle their own 24/7 Phone Support with the purchase to provide that extra level of support in case the need arises.

    Overall pricing is nearly the same and most sellers match others for the same configuration.
     
  8. rickster

    rickster Notebook Evangelist

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    PCTorque was pretty popular back in early 2003. PCTorque ran notebookforums.com which was the notebook forum to visit for gaming notebooks like sager and alienware, before NBR took off. A few years later (in 2006) most Sager resellers ran into dark times. Sager offered an extended warranty through a 3rd party, ATS, which went bankrupt. Lots of people were having trouble getting their laptops repaired. It took me 8 months for me to get my laptop fixed. This affected most Sager resellers like powernotebooks and discountlaptops, but these companies tried to help their customers get their laptops repaired. However since PCTorque was changing ownership at the time, they neglected to answer their phone or e-mail from customers who couldn't get their laptop repaired. Their reseller ratings took a nose dive, but apparently they were able to remove those negative reviews, as they now have a 9.88 rating over the past 9 years. Their reseller rating looks good, but they aren't really discussed on this forum probably because of their past.

    Also since that ATS fiasco, Sager no longer offers 3rd party warranties. You can get 2 and 3 year warranties through Sager (which is obvious when you visit these reseller's sites, though some resellers offer their own warranty).
     
  9. mmarchid

    mmarchid Notebook Evangelist

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    Make sure you have a confirmed address if you use PayPal. I have heard they are very strict about it.
     
  10. k9hydr4

    k9hydr4 Notebook Deity

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    Thanks, that's good to know. I don't frequent this forum as much as I used to (life kinda gets in the way, ya know).

    To the OP- keep talking to the resellers and check for yourself who you're most comfortable with. Between this forum and Google, you should be able determine who can give you the best bang for your buck.

    The good ones seem to be the most interactive with members in this forum (and if they're not, you'll definitely hear about it here).

    The sale is the easiest part- customer support is where just about everybody gets dinged on from time to time.
     
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