P650HS-G Sound Blaster Connect keeps reporting "Your Audio device cannot be detected"

Discussion in 'Sager and Clevo' started by jinwk00, Oct 25, 2019.

  1. jinwk00

    jinwk00 Notebook Enthusiast

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    I purchased OBSIDIAN-PC Updater and installed SoundBlaster Connect through this software. Audio works fine, however Sound Blaster isn't working. "Your Audio device cannot be detected". Any help?
     
  2. jinwk00

    jinwk00 Notebook Enthusiast

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    Nevermind, solved. I reinstalled audio driver and it worked.
     
  3. Meaker@Sager

    Meaker@Sager Company Representative

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    Thanks for confirming what fixed it and I'm glad you are sorted.
     
  4. Prmt

    Prmt Notebook Consultant

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    Its actually kind of buggy. You need to make sure to install only the Audio driver and restart before doing anything else. Otherwise it occasionally doesnt detect it.
     
  5. jinwk00

    jinwk00 Notebook Enthusiast

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    Yeah I just realized that happens often, yet now its broken again
     
  6. Pandur77

    Pandur77 Newbie

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    Check if Windows Update is giving you a "new" driver for the audio device after you install your driver. I've had this happen with quite a few devices lately and it can give issues like this. The Connect software expects a certain driver but then Windows Update forcibly installs a generic driver ontop which screws things up.
     
  7. jinwk00

    jinwk00 Notebook Enthusiast

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    Whats the correct way to delete Connect?
     
  8. jinwk00

    jinwk00 Notebook Enthusiast

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    And how to block Windows from updating driver components as well as SBC?
     
  9. tps3443

    tps3443 Notebook Evangelist

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    What does sound blaster connect offer over standard audio Realtek driver?
     
  10. tps3443

    tps3443 Notebook Evangelist

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    ^ PS

    I just installed creative audio, and allowed it as a startup program. What a difference it has made. This is all software control? Or hardware related?

    I enables the SoundBlasterX acoustic engine, and the Equalizer.

    it sounded much louder in game.
     
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