P650HS-G Ethernet disconnects after connected for few seconds

Discussion in 'Sager and Clevo' started by jinwk00, Aug 14, 2019.

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  1. jinwk00

    jinwk00 Notebook Enthusiast

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    My P650HS-G disconnects everytime whenever I plug in the port. It stays connected for few seconds, then disconnects immediately for a while. However, the ethernet DOES NOT get disconnected when I am on Safe mode with Networking. Tried 2 different cables, clean boot, dism and sfc repairs. any help?
     
    jinwk00, Aug 14, 2019
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  2. jc_denton

    jc_denton BGA? What a shame.

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    Sounds like a driver issue.
     
    jc_denton, Aug 14, 2019
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  3. jinwk00

    jinwk00 Notebook Enthusiast

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    I updated the driver from realtek website, still no luck
     
    jinwk00, Aug 14, 2019
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  4. Meaker@Sager

    Meaker@Sager Company Representative

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    Does the port look physically fine? Does plugging in and out the other end of the cable have the same result?
     
    Meaker@Sager, Aug 15, 2019
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  5. jinwk00

    jinwk00 Notebook Enthusiast

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    Port looks physically fine, i restored once, worked for a while until I connected to VPN, then disconnected and same issue again
     
    jinwk00, Aug 15, 2019
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  6. Meaker@Sager

    Meaker@Sager Company Representative

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    Run without the VPN and see if it still happens. Could be a VPN version issue.
     
    Meaker@Sager, Aug 16, 2019
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