P650 Overheating

Discussion in 'Sager and Clevo' started by rmcguinn, Jul 11, 2018.

  1. rmcguinn

    rmcguinn Newbie

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    Hello,

    So I've had my Eluktronics P650HS-G for a little over 9 months currently and it's starting to overheat pretty seriously. The specs are as follows,

    Processor: Intel® Core i7-7700HQ Quad Core (2.8-3.8GHz TurboBoost, 6MB L3 Cache)
    RAM: 16GB DDR4 2400MHz RAM
    Display: 15.6" Full HD LG® IPS 60Hz EDP Matte (1920 x 1080)
    Graphics: 8GB GDDR5 VRAM NVIDIA® GeForce GTX 1070 + G-Sync
    Primary Drive: 256GB Performance SATA III SSD
    Secondary: 1TB 7200RPM SATA III Hard Drive

    Lately, I've noticed the CPU temps hitting 95c and above on prolonged heavy load gaming sessions playing PUBG. That is by far the worst example, as playing Overwatch (at 154fps, 1080p) brings it to around 88c. GPU temps aren't nearly as bad, topping out around 85c but usually right around 80c.

    So has anyone else dealt with this? I'm planning on opening it up and clearing out all the dust. I tried contacting Eluktronics support and they are saying reapplying thermal paste voids the warranty (which was my first instinct.) So any other suggestions before I go ahead and reapply paste?

    So far I've tried limiting CPU usage to 80% in power settings, playing on max fan settings in the Control Panel and undervolting the CPU a little in Intel XTU.

    Thanks
     
  2. Meaker@Sager

    Meaker@Sager Company Representative

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    Use compressed air in the vents while stopping the fans from spinning use a screwdriver or the like.
     
  3. Stooj

    Stooj Notebook Deity

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    Make sure the machine is off first though! ;)

    Have you considered frame-capping? Since you've only got a 60hz panel there's not all that much use in running 150+fps unless you really like screen tearing. It doesn't address the issue directly, but it should reduce your temps by reducing load.

    Lastly, I'd consider re-pasting. The 7700hq is notorious for hitting 90C in any machine.
     
  4. rmcguinn

    rmcguinn Newbie

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    I took it apart and blew compressed air anywhere there was any dust (but there was barely any.) Haven't had a chance to test yet tho.

    Edit: It didn't have any effect. CPU still hitting 95c :(
     
    Last edited: Jul 11, 2018
  5. rmcguinn

    rmcguinn Newbie

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    I do frame cap PUBG at 90 since that's all I can reliably hit via MSI Afterburner. And I'm running an external 144hz monitor.
     
  6. Meaker@Sager

    Meaker@Sager Company Representative

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    What are your room temps like? What were the original temps?
     
  7. gunemalli

    gunemalli Notebook Geek

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    I would say you're looking close to having a repaste. Mine is like now. It came with ICDiamond paste and tempts started to creep up at about 9 months mark. Just over a year now, and if i were to do prolonged games, would hit high temps like yours.
     
  8. Meaker@Sager

    Meaker@Sager Company Representative

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    I'm not sure they are legally allowed to just claim your warranty is void either...
     
  9. Danishblunt

    Danishblunt Notebook Prophet

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    get ICDiamond and repaste, then do some undervolting etc. that way u'll be fine.
     
  10. rmcguinn

    rmcguinn Newbie

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    Ya I'm probably just going to repaste and see what happens. I would just send it in for repair under warranty to have them take a look, but I'm a freelance web dev and can't be without my workstation for that long.

    I picked up some Thermal Grizzly, always heard good things about it. But I've heard ICDiamond referenced a lot around clevo chassis. Does it outperform Thermal Grizzly? Or is the difference negligible?
     
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