Ordered a Sager 8157 From XoticPC!

Discussion in 'Reseller Feedback Forum' started by Ems112, May 9, 2017.

  1. Ems112

    Ems112 Notebook Guru

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    This is kind of a pre-review, but honestly if the laptop performs half as well as their customer support team, I'll be thrilled! They were so patient today. Answered every question I could possibly have about the ordering process, specs, payment etc. When it came time to order, I had major issues. First I tried to order a system on ebay, but I had just moved and changed my phone number so I had major verification issues. I gave up on that after about 4 hours of calling ebay/paypal without being able to sort it out. Fast forward a few conversations and a bunch of phonecalls later, 7 hours had passed by. Pat was very accommodating and gave me his email to let him know when I finished ordering so he could help me rush the order since I'd had such issues. (Which weren't xoticpc's fault at all, but he still wanted to make sure to make the customer happy)

    I was finally able to get the restrictions on my debit card lifted so I could order. Jake took my order, and I immediately recieved an email that they had expedited the order at no cost.


    Really guys, great job. Both Pat and Jake were excellent and I would not waste 7 hours of my day trying to order something if I didn't believe in the company. I have access to similar laptops locally, but decided to stick with you because of the great customer service I've received so far. Thanks so much. I'll update when I get my laptop!
     
  2. Galm

    Galm "Stand By, We're Analyzing The Situation!"

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    Nice!

    Feel free to ask me any questions as I have a P650RS similar laptop, just older cpu, and am happy to help.

    @pat@XOTICPC is on here, and will be happy to see that you're happy!
     
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  3. Ems112

    Ems112 Notebook Guru

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    Thanks! I'm sure I'll have plenty of optimization questions, this is my first gaming laptop.
     
  4. Tanner@XoticPC

    Tanner@XoticPC Company Representative

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    Great to hear and thanks for the kind words, if you need anything please feel free to contact me!
     
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  5. pat@XOTICPC

    pat@XOTICPC Notebook Prophet

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    Yes, yes I am. I know I'm late to the party, but if you do need help with anything just let me know as well!
     
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  6. Ems112

    Ems112 Notebook Guru

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    Thanks, Pat! The laptop has already shipped! I placed my order Monday and it shipped Thursday. It'll be here on the 17th, and I can't wait!
     
  7. pat@XOTICPC

    pat@XOTICPC Notebook Prophet

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    And now for what will seem like the longest few days ever...

    I hope you enjoy it once it arrives. Let me know if you have any questions once it is in your hands. Thanks again!
     
  8. Ems112

    Ems112 Notebook Guru

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    Just got it out of the box.. so far so good! We will see how it games when everything is set up later.


    Ordered 5/9, recieved 5/18. Much faster than expected!
     
  9. pat@XOTICPC

    pat@XOTICPC Notebook Prophet

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    Niiiice! Let us know what you think. If you have questions, just reach out to me. Enjoy!
     
  10. Ems112

    Ems112 Notebook Guru

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    So far I love it, but very confused as to why the ethernet port/audio ports are on the right side of the laptop. Definitely in the way! Wish I was a lefty. Any tips on optimization? I'd like to restore windows 7 look if possible but unsure how on W10.
     
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