[Official] Questions for the MSI Rep! #2

Discussion in 'MSI' started by MSIGeno, Sep 15, 2014.

  1. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    You can contact MSI tech support to purchase the recovery image.
     
  2. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    Did you know the name of person that you spoke to? Call again and request to speak to a supervisor.
     
  3. rsgametech

    rsgametech Notebook Guru

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    What is going on with Killer BT? Stopped working after update. Is there going to be any fix as this is affecting my use of several devices.

    Should I RMA? Is there an alternative card to use? This needs to be fixed.

    GT73EVR 7RE.
     
  4. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    What update did you perform? Have you tried reverting the update?
     
  5. WhatsThePoint

    WhatsThePoint Notebook Virtuoso

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    A wireless card replacement/upgrade is a fairly simple procedure.

    The Intel 9260 or Killer 1550 are the best options today for an upgrade if you're using Windows 10 x64.

    In the near future WiFi 6 aka 802.11ax cards will become available notably the Intel AX200 and Killer 1650 that when paired with a quality AX router and properly set up can produce 4 time the data link speed of wireless AC.

    I have 2 Killer 1550 cards on Intel BT driver 21.0.0.4 and Intel Wireless driver 21.0.0.5 working without issue.One card is in a desktop and the other in a 5 year old MSI GS60 from Gentech.

    Pairing the wireless cards with a NETGEAR R7800 router I get a theoretic data link speed of 1,733.3 Mbps measured in the inSSIDer app.

    I connect a pair of Samsung Level On BT headphones and a few BT wireless mice without any issues.
     
    Last edited: Mar 26, 2019
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  6. Rengsey R. H. Jr.

    Rengsey R. H. Jr. I Never Slept

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    Try replaceing one in a GT80s or the GT83VR lol ... you have to disassemble the whole laptop , unless I am missing a shortcut lol ....
     
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  7. eiri

    eiri Newbie

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    I was wondering if the GS 75 Stealth comes in 2070 and 2080 full GPU versions or Max Q?
     
  8. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    It is Max Q.
    nVidia RTX 2080 GPU 8GB GDDR6 Max-Q
    nVidia RTX 2070 GPU 8GB GDDR6 Max-Q
     
  9. eiri

    eiri Newbie

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    Thanks for the reply. Is there anyway to get a full 2070/2080 in the GS 75?
     
  10. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    Cannot, this is based on the limited cooling capacity of this model.
    If you want full desktop GPU 2070/2080 you will have to go with GT63/GT75, etc.
     
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