[Official] Questions for the MSI Rep! #2

Discussion in 'MSI' started by MSIGeno, Sep 15, 2014.

  1. cranker2k

    cranker2k Notebook Enthusiast

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    Thanks!! As a poster indicated in another thread, the SATA Mode Selection option in BIOS does have it there with "RST Premium or Optane...". Select that, save, and reboot back into BIOS and there will be an IRST menu option.
     
    Last edited: May 9, 2018
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  2. Crash525

    Crash525 Notebook Geek

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    If the rep is still available, how is it contacting MSI for tech support?
     
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  3. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    You can post your questions here and they will reply to you as soon as they can, but everyone else on the forum can answer your questions too.
    If you need answers directly from MSI then it's best to contact their technical support by phone.
     
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  4. Crash525

    Crash525 Notebook Geek

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    As i was saying my question is how is it contacting tech support for msi? Is it easy, is it difficult, do you have to send a support ticket like gigabyte and aorus? I didnt ask how to contact.

    Sent from my Pixel XL using Tapatalk
     
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  5. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    It is very easy, so let's take US support for example: the quickest way to reach them is by calling and there's a wait time which can go from few minutes to 15 minutes. You can also submit request/ticket online which is usually answered within 24 hours.
     
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