[Official] Questions for the MSI Rep! #2

Discussion in 'MSI' started by MSIGeno, Sep 15, 2014.

  1. Danishblunt

    Danishblunt Notebook Deity

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    It is upgradable, no worries. MSI 1060 works, Clevo 1070 (the one eurocom is offering, not the one req. extra power) also works.

    also the trade program was only in US, Canada and UK I think.
     
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  2. damarsh33

    damarsh33 Newbie

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    Yeah I live in NY.

    I'll look up Eurocom and see what that'll look like.
     
  3. tiliarou

    tiliarou Notebook Consultant

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    Trade in was also offered in Europe but was not interesting.
    This is a scandal anyway that MSI didn't communicate and reached out to customers BY THEMSELVES ! As usual we had to do the job and request clarifications and compensation (whichs so far DID NOT JUSTIFY why we were lied to).
     
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  4. hacktrix2006

    hacktrix2006 Notebook Evangelist

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    Will MSI be updating all the laptops that is currently vulnerable to the Intel ME issue as i have just tested my system and its marked as the following

    Code:
    Based on the analysis performed by this tool: This system is vulnerable.
    
    INTEL-SA-00086 Detection Tool
    Application Version: 1.0.0.128
    Scan date: 22/11/2017 00:48:12
    
    Host Computer Information
    Name: GT72-6QD
    Manufacturer: Micro-Star International Co., Ltd.
    Model: GT72
    Processor Name: Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz
    OS Version: Microsoft Windows 10 Pro
    
    Intel(R) ME Information
    Engine: Intel(R) Management Engine
    Version: 11.0.0.1173 
    SVN: 1
    
    Copyright(C) 2017, Intel Corporation, All rights reserved. 
    
    Reason i am asking is due to the system i have didn't get the CPU Microcode update for the Skylake/Kabylake Hyperthreading issue, so it would be nice to know if this issue will get a patch via a bios update?
     
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  5. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    Let's all approach MSI with this issue so they can release a BIOS update. It's very likely that there won't be other fixes included with this special release.
     
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  6. hacktrix2006

    hacktrix2006 Notebook Evangelist

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    I have sent in a support ticket however it will be more then likely head banging the wall like it was with the hyperthreading microcode update where they claim the fixes are already in the 11D bios which is over a year old nearly. I do hope they do fix i as it will save me a laptop tear down and programming run after using ubu uefi editor.

    Sent from my SHIELD Tablet K1 using Tapatalk

    [EDIT]

    I have had a reply however i don't think support knows of the issue as they are requesting pictures of the issue with my laptop, so updated the ticket with all the information that Intel has supplied on the matter hopefully that helps. Also a side note as well to the Errata: SKZ7/SKW144/SKL150/SKX150/SKZ7/KBL095/KBW095 Hyperthreading bug which seem to have been skipped for the GT72/GT80 systems which are the ones that are effected by this.

    Will update when i have another reply.
     
    Last edited: Nov 23, 2017 at 9:12 AM
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