*** OFFICIAL GIGABYTE AERO 15 OWNERS LOUNGE ***

Discussion in 'Gigabyte and Aorus' started by BringTheRain403, May 8, 2017.

  1. divv

    divv Notebook Enthusiast

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    Hi folks as of yesterday my Aero started getting noisy - sounds kind of like a spinning hard drive (but its an SSD?) - and today its REALLY BAD at times with a serious whirring sound coming from it.
    I tried to upload a file here of what it sounded like but I couldn't so I put it on Google drive:
    https://drive.google.com/open?id=1UOgo_UA6By-BrPCLzyQcM4XT62K2z5vh

    Its not under load or anything - I'm just browsing the net..?!?


    I installed Crystaldisk info and it tells me drive health is Good (100%) and temperature is 23 C .

    Can anyone suggest what might be the issue?

    Thanks..
     
  2. iMbaQ

    iMbaQ Notebook Evangelist

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    There should be a BIOS setting for turning off wireless stuff?

    You can try uninstall/reinstall/reboots of the bluetooth driver till it shows up - take off cables attached to your laptop and try connecting your bluetooth devices via wire to see if it wakes up the bluetooth radio.

    Once it does, go to device manager-->bluetooth-->bluetooth hardware-->properties and the power management option of the bluetooth radio and turn off the ability for Windows to turn it off to save power.
     
  3. Bedwyr

    Bedwyr Notebook Guru

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    Reporting in. No BSODs on the nVidia driver reversion for about a week now. So far so good.
     
  4. g85222456

    g85222456 Company Representative

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    Seems the RAM you're using hasn't been tested internally so the XMP profile won't be activated automatically
     
  5. Bedwyr

    Bedwyr Notebook Guru

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    Unfortunately my record fell. I got a blue screen trying to power on from a power->hibernate off condition and got an error. Minidump data:

    Code:
    Crash Dump Analysis provided by OSR Open Systems Resources, Inc. (http://www.osr.com)
    Online Crash Dump Analysis Service
    See http://www.osronline.com for more information
    Windows 8 Kernel Version 17134 MP (12 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 17134.1.amd64fre.rs4_release.180410-1804
    Machine Name:
    Kernel base = 0xfffff802`3661a000 PsLoadedModuleList = 0xfffff802`369c8170
    Debug session time: Mon Aug 27 22:47:38.339 2018 (UTC - 4:00)
    System Uptime: 0 days 2:10:25.251
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    VIDEO_DXGKRNL_FATAL_ERROR (113)
    The dxgkrnl has detected that a violation has occurred. This resulted
    in a condition that dxgkrnl can no longer progress.  By crashing, dxgkrnl
    is attempting to get enough information into the minidump such that somebody
    can pinpoint the crash cause. Any other values after parameter 1 must be
    individually examined according to the subtype.
    Arguments:
    Arg1: 0000000000000019, The subtype of the bugcheck:
    Arg2: 0000000000000002
    Arg3: 00000000000010de
    Arg4: 0000000000001ba1
    
    Debugging Details:
    ------------------
    
    TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    
    BUGCHECK_STR:  0x113
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    LAST_CONTROL_TRANSFER:  from fffff808140d331e to fffff802367c2ca0
    
    STACK_TEXT: 
    ffffea02`0b627718 fffff808`140d331e : 00000000`00000113 00000000`00000019 00000000`00000002 00000000`000010de : nt!KeBugCheckEx
    ffffea02`0b627720 fffff808`14004c78 : ffffc503`0c5a8180 ffffffff`c000000e ffffc503`0c5a8180 fffff808`15e4ba00 : watchdog!WdLogEvent5_WdCriticalError+0xce
    ffffea02`0b627760 fffff808`1400489d : ffffea02`0b627700 00000000`00000000 ffffc503`0db85010 ffffc503`0db85000 : dxgkrnl!DpiFdoHandleDevicePower+0x3c8
    ffffea02`0b6277f0 fffff808`140191f7 : ffffc503`0db85010 ffffc503`0c5a8180 ffffc503`0c5a8030 ffffea02`0b627930 : dxgkrnl!DpiFdoDispatchPower+0x1d
    ffffea02`0b627820 fffff808`15e6c943 : 00000000`00000001 ffffc503`0d830000 00000000`00000001 ffffc503`0c2d5000 : dxgkrnl!DpiDispatchPower+0x187
    ffffea02`0b627940 00000000`00000001 : ffffc503`0d830000 00000000`00000001 ffffc503`0c2d5000 ffffea02`0b627a48 : nvlddmkm+0x17c943
    ffffea02`0b627948 ffffc503`0d830000 : 00000000`00000001 ffffc503`0c2d5000 ffffea02`0b627a48 ffffea02`00000004 : 0x1
    ffffea02`0b627950 00000000`00000001 : ffffc503`0c2d5000 ffffea02`0b627a48 ffffea02`00000004 00000000`00000000 : 0xffffc503`0d830000
    ffffea02`0b627958 ffffc503`0c2d5000 : ffffea02`0b627a48 ffffea02`00000004 00000000`00000000 ffffea02`0b627901 : 0x1
    ffffea02`0b627960 ffffea02`0b627a48 : ffffea02`00000004 00000000`00000000 ffffea02`0b627901 ffffc503`0c2d5000 : 0xffffc503`0c2d5000
    ffffea02`0b627968 ffffea02`00000004 : 00000000`00000000 ffffea02`0b627901 ffffc503`0c2d5000 fffff802`00000000 : 0xffffea02`0b627a48
    ffffea02`0b627970 00000000`00000000 : ffffea02`0b627901 ffffc503`0c2d5000 fffff802`00000000 00690072`0044005c : 0xffffea02`00000004
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP:
    dxgkrnl!DpiFdoHandleDevicePower+3c8
    fffff808`14004c78 488b5730        mov     rdx,qword ptr [rdi+30h]
    
    SYMBOL_STACK_INDEX:  2
    
    SYMBOL_NAME:  dxgkrnl!DpiFdoHandleDevicePower+3c8
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: dxgkrnl
    
    IMAGE_NAME:  dxgkrnl.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  3d1404a7
    
    FAILURE_BUCKET_ID:  X64_0x113_dxgkrnl!DpiFdoHandleDevicePower+3c8
    
    BUCKET_ID:  OLD_IMAGE_dxgkrnl.sys
    
    Followup: MachineOwner
    ---------
     
  6. Bedwyr

    Bedwyr Notebook Guru

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    Not good. I'm getting the same DirectX BSOD every time I wake from hibernation. Doesn't happen on reboot or shutdown. Haven't tested sleep. I'm going to revert the nVidia driver to GB standard and see what happens.

    edit: correction. I'm going to let the update utility get me to the latest nVidia driver and see what happens then.

    edit edit: correction. I loaded the new nVidia drivers from yesterday via the nVidia site (399.07). They seem to have solved the hibernation BSOD. Will advise if any other BS events happen.
     
    Last edited: Aug 28, 2018
  7. clabern

    clabern Notebook Enthusiast

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    So - it looks like Gigabyte has apparently refreshed the keyboard on the 15X and the Shift, Tab, and Numpad Enter keys now have symbols instead of text. This makes the LEDs shine evenly on all keys.

    (see here, and picture of updated keys attached from reddit thread)

    What are the chances that Gigabyte could/would supply these changed keycaps to existing users? Can I now RMA my device to have them replaced?
    [​IMG]
     
  8. lebellium

    lebellium Notebook Geek

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    I don't understand how after one year they still didn't add an option in Gigabyte Fusion to automatically turn off the keyboard backlight when AFK.
    They implemented dozens of stupid animations (who uses something else than "static" in the end?) but not standard features by other brands.
    When I'm AFK the screen will turn off after a few minutes but there is no timeout for the keyboard backlight, it will uselessly remain 'on' forever...
     
    frostwarefx likes this.
  9. tdarren

    tdarren Newbie

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    Can anyone confirm if the SSD that came with my Aero 15w that I bought in September 2017 is NVME or sata?
    [​IMG]
     
  10. TLCH723

    TLCH723 Notebook Consultant

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