*** Official Clevo P950HP6/Sager NP8950 Owner's Lounge ***

Discussion in 'Sager/Clevo Reviews & Owners' Lounges' started by Spartan, May 11, 2017.

  1. anytimer

    anytimer Notebook Virtuoso

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    You should download the service manuals of both models and compare the part numbers for everything connected to the motherboard. It is very likely, because, IIRC, only the CPU and GPU are different in the specifications.
     
  2. Meaker@Sager

    Meaker@Sager Company Representative

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    Just double check the port positions too.
     
  3. anytimer

    anytimer Notebook Virtuoso

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    Drat! He forgot the webcam and mic cable too.
     
  4. ahher

    ahher Newbie

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    Here's a couple of issue that I have encountered after using this device for two years now, this is the second Clevo laptop that I've own.

    Despite all these issues mentioned, I've failed to return to my vendor on time for a warranty claim because they said they gonna get a loaner to me but after all those troubles the loaner didn't came. Sent a message to Clevo but same answer as before, "Please contact your vendor"

    Here are the issues, minor and easy fix.

    01 | Rattling CPU fan - Hardware issue
    Really annoying during a meeting, I refuse to take out my laptop from here.

    A little bit of WD40 fluid should do the job but as time goes by the rattle would return, I was told the bearing is poor. Perhaps I should get a gel type grease?

    Current fix: Apply a drop of WD40 to the bearing from time to time.

    02 | Keyboard keys not responding
    - Software issue?
    Some keys are not working but holding it longer for a few seconds the key would response or smashing random keys on the keyboard would make the keys return to normal but a certain amount of time. Sometimes launching Clevo's flexikey would fix the issue as well. Might consider resetting the windows in the future.

    Current fix: Using external keyboard.

    03 | Audio jack not responding sometimes - Software issue?
    Unplug or plugging the audio jack, the laptop would play through the speaker and ignore the audio jack plug. Very annoying.

    Current fix: Restarting the laptop a FEW times would fix the error.

    Tried: Uninstall and reinstall sound driver

    04 | Monitor / LCD panel not responding on boot (MAJOR) - HARDWARE ISSUE
    The LCD panel has been replaced once and the current one had issue like not responding on boot, suspect something wrong with the back panel.

    Current fix: Need to apply constant pressure or rubbing on boot between the screen and the laptop case (just below the back illuminated part) and pray to God that it will light up (twice) during boot.
    Current fix: Using external monitor.

    I'm considering to order a new panel for the laptop but I'm not sure to order the panel or the cable, maybe both?

    I've been lurking on this forum for quite some time and decided to come out and post these issues I have faced and hope anyone out there that had the same issue can see the current (temp) fixes.

    I was told installing the CCC will improve the situation but the latest CCC requires a different BIOS version, when I ask my vendor on this they said my laptop wasn't supported. :<
     
    Last edited: Sep 30, 2019
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  5. Meaker@Sager

    Meaker@Sager Company Representative

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    1) if it helps it could be the grease is no viscous enough.

    2) specific keys or whole keyboard?

    3) happening after sleep of the machine?

    4) It's worth reseating the cable first.
     
  6. anytimer

    anytimer Notebook Virtuoso

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    1. I'm noticing some rattling too, though only when starting up.
    2. Specific keys. The keyboard is a POS. This is my second keyboard. Same fault, different keys. Unusable. Now using Microsoft WiFi Keyboard and Mouse 800. End result, can't take this laptop anywhere.
    3. Known issue. No fix yet. No sound from headphones after waking from sleep. Workaround - don't let it sleep.
    4. Very good tip. Fixed my flickering after an idiot laptop repair guy had opened my laptop. Note: the connector has to be pulled straight up - perpendicular to the motherboard surface. While you're there, make sure the cable is not getting pinched in the hinge.
     
  7. ahher

    ahher Newbie

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    1) No big issue, just that it reminds me to change the thermal paste.

    2) Specific keys: c, v, i, u, and etc. I just need to keep pressing several random keys at the same time to "unlock". Problem would return after a while.

    3) Yes happening after sleep or even plugging in while in Windows. The "sure work" method for me is to plug in the jack first then only boot the laptop.

    4) Sure, will give it a try now.
     
  8. Meaker@Sager

    Meaker@Sager Company Representative

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    You could check the keyboard cable is seated correctly too, those keys are not over traditional hotspots.
     
  9. anytimer

    anytimer Notebook Virtuoso

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    Been there; done that. Sent the laptop back to Eurocom and they put in a new keyboard, and in less than 3 months the new keyboard also started giving trouble. I have to either use an external keyboard, or live with the on-screen keyboard, and you all know how much that sucks.
     
  10. Meaker@Sager

    Meaker@Sager Company Representative

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    I'll never talk down to the on screen keyboard, it has saved too many servers ;)
     
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