*OFFICIAL* Alienware X Series Owners Lounge and Discussion

Discussion in '2015+ Alienware 13 / 15 / 17' started by HaloGod2012, May 11, 2021.

  1. werdmonkey4321

    werdmonkey4321 Notebook Evangelist

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    A short update on the power throttling issue with the X17.

    I was running the old bios version 1.1.2 when those issues arose. I just updated to the most recent bios version 1.2.1 and I'm happy to report that the power throttling issue is not occurring right now. I ran the Tomb Raider benchmark several times and the power didn't randomly fall off the cliff like we saw earlier. It is sustaining 200-210W combined CPU+GPU power draw just fine now. Looks like Dell fixed the issue and MogRules over in the Alienware subreddit pulled through with getting them to look into the issue. :)

    Hopefully, this provides you with some comfort @turilo. :)
     
    Last edited: Aug 16, 2021
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  2. captn.ko

    captn.ko Notebook Deity

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    Is the result better now?
     
  3. werdmonkey4321

    werdmonkey4321 Notebook Evangelist

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    I'm gonna wait until my apartment cools down before I do benchmarking for scores. My room temperature is a balmy 30C right now. XD
     
  4. Rei Fukai

    Rei Fukai Notebook Deity

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    The secondary smaller fans probably take too much air away, or obstructs it in such way the bigger fans cannot suck enough air to dissipate the hot air out of the chassis. I suspect this heatsink design was created as a marketing gimmick, not really a performance piece.
     
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  5. etern4l

    etern4l Notebook Virtuoso

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    Wait, os the issue was that the system could not even sustain 200W, but now you are happy 200-210W is sustained with a 330W adapter?

    It though the issue was that power is capped at 210W to begin with.
     
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  6. ekkolp

    ekkolp Notebook Evangelist

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    I guess the 330W power brick is fully compatible with x17 3070 version, right? I'm thinking about buying it from Dell store and reserve the slim one for travels.
     
  7. werdmonkey4321

    werdmonkey4321 Notebook Evangelist

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    There were two ongoing issues.

    1) When the CPU+GPU power draw exceeded 205-210W you would get these really gross drops in power where the combined CPU+GPU power draw would drop suddenly from 205-210W all the way down to 130-140W. This was the issue that is fixed with the newest bios 1.2.1.

    2) The other issue is that the CPU+GPU total power budget seems to be capped to 210W. The cooling system can definitely handle more power but currently we are limited by the dynamic boost 2.0 from going beyond this combined CPU+GPU power draw. This has not been addressed yet by Dell.
     
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  8. captn.ko

    captn.ko Notebook Deity

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    Had 28°C ambient yesterday too when i did the benches. :D
     
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  9. etern4l

    etern4l Notebook Virtuoso

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    To be fair, can you check the power draw at the wall?
     
  10. werdmonkey4321

    werdmonkey4321 Notebook Evangelist

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    Unfortunately, I don't have a Kill a Watt meter to measure that. I mainly monitor power draw using the built in OSD from MSI Afterburner.
     
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