*** Official Alienware Notebook System Replacement Thread ***

Discussion in 'Alienware' started by Mr. Fox, Sep 3, 2015.

?

Did Dell/Alienware handle your system exchange appropriately?

  1. Yes: extremely pleased with the swift manner they handled my warranty service and exchange.

    13 vote(s)
    27.1%
  2. Yes: pleased with the outcome, but resolution took too long and required a lot of effort on my part.

    16 vote(s)
    33.3%
  3. No: not happy with the downgraded system I received as an exchange, or there were other issues.

    10 vote(s)
    20.8%
  4. No: not happy because my warranty issue has never been resolved and nobody responds to my concerns.

    9 vote(s)
    18.8%
  1. Jain

    Jain Notebook Enthusiast

    Reputations:
    0
    Messages:
    11
    Likes Received:
    0
    Trophy Points:
    5
    I am having a problem with my Alienware 17R3
    And they asking me to drop it off for observation? It's 1 and 9 months old, can you guide how to proceed with them?
     
  2. VICKYGAMEBOY

    VICKYGAMEBOY Notebook Deity

    Reputations:
    208
    Messages:
    773
    Likes Received:
    429
    Trophy Points:
    76
    You have to be specific, what kinda problems you have.. and yes u can hand over the system or they will collect it from u for doing observation.. it will take weeks.. in the end they might even say everything is running fine as per the specs.. so its ur choice..
     
  3. Jain

    Jain Notebook Enthusiast

    Reputations:
    0
    Messages:
    11
    Likes Received:
    0
    Trophy Points:
    5
    mentioned my problem here : http://forum.notebookreview.com/threads/alienware-17r3-issues.816752/
     
Loading...

Share This Page