*OFFICIAL* Alienware m15 R2 / m17 R2 Owner's Lounge

Is there a way to set CPU Turbo to 3.5ghz rather than 4.0? Or do I just need to set an OC profile while gaming?

 

Use throttlestop. In the FIVR tab you will see the clock speed multipliers for each core on the bottom left. Set core 5 and beyond to 35

 

Thanks man! Works perfect. I've been using a stable undervolt using this tab, but the rest of the options I hadn't messed with.

 

Hey guys

I have an m17 R2, with i7 9750H and 2070MQ. I was experiencing this weird lag when just using windows regularly. First off, I just want to say thermals are fine, and benchmarks are in line. so its not a hardware issue, probably software related.

I reset it to Alienware factory image, and I still had the lag even after all the updates were done after. It tends to happen most of the time when I'm doing a particular task and then quickly click start, it takes 2-3 seconds to snap out of it. it does happen with other things such as editing a document and clicking something. I tried uninstalling Support Assist ( As I know from the past it utilizes the CPU too much on my AW18.) I tried different things, like disabling tobii eye tracking. but still nothing. It doesn't happen all the time, but some times, and it just drives me crazy lol

I have tried using balanced, and high performance, both do the same. I tried setting a more active fan curve, that snaps in faster than the balanced mode.

Help would greatly be appreciated.

 

Do you have Windows 10 Home or Pro?

1) Disable the Program Compatibility Assistant service from services.msc

If you have Windows 10 Pro, you can also disable it from the Group Policy Editor:

Computer Configuration > Administrative Templates > Windows Components > Application Compatibility > Turn off program compatibility assistant

2) Ensure you have all the Windows updates and latest drivers

Finally? what AntiVirus are you using? I hope it's not Windows Defender

 

I have Windows 10 Home,
I disabled it, (hoping thats what it is). It was set to manual btw.

As for drivers and updates, everything is up to date. I had just gone back to the factory image, trying to figure this thing out. and just ran the alienware update thing to grab all drivers etc. so it should be up to date. (did this 2-3 days ago) same with windows update. everything is up to date.

As for Antivirus, I have not installed any programs yet, so none., literally on factory image since 2-3 days, and have not been using it as much till I figure out what the issue is. I have been using my AW18 in the meantime.

Now that I look at it, Windows Security is running down -_- Is that a known culprit for this?

 

I disable Windows Defender completely from within the app then also disable all its background services using this reg file:.

You can't disable any of them, they are all protected. In order to disable them, Windows Defender must be completely disabled from with in itself (as in all the switch toggles in the program) followed by immediately disabling it from Group Policy Editor so it doesn't re-enable itself then reboot.

Now you can use this reg file to disable the services then reboot:

Enable-Disable Windows Defender

Double click on Disable Microsoft Malicious Software Removal Tool.reg and Disable Windows Defender.reg

Reboot

 

Well, I did all of that, still no go, the issue is still there after disabling, and doing the reg thing, and rebooting...

 

So, I ran latency mon, and this is what I got.
https://prnt.sc/und2gp
https://prnt.sc/und2or
https://prnt.sc/und6xh
Any help would be appreciated, as I have not used this software before.

Update:
I just got a notification of new driver updates issued in 2 past days.
https://www.dell.com/support/home/en-us/drivers/DriversDetails?driverId=562FN
Seems fairly inline with what I'm experiencing. Hoping this solves it.

Update 2:
Issue is still present

 

Did a bios update and undervolting has been locked.
Also all multipliers for the core clock became x45. So even on 6 cores. (have the i7-9750H)
But of course it can barely sustain those clocks, while I did thermally throttle with the undervolt of -135mv from time to time.

This is really annoying.