*OFFICIAL* Alienware m15 Owner's Lounge

Discussion in '2015+ Alienware 13 / 15 / 17' started by ssj92, Oct 25, 2018.

  1. Sako887

    Sako887 Newbie

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    So replacing thermal pads and re-pasting are not a proper fix? What would be considered a proper fix?

    And the reason why I don’t want to run the cpu at it’s max is due to high temps. Personally I would rather sacrifice 400mhz and know that my cpu isn’t running close to its operating temp threshold (which it was under full load without limits)

    This was the road I went down to attempt to drop my temps and I’m happy with the results. It’s just another option to try for those still looking for a fix.
     
    Trystan Baltazar likes this.
  2. TriBeard

    TriBeard Notebook Consultant

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    Maybe it's fixed in a firmware revision on the drive or the BIOS of the machine. There were a few of us that had the same issue with this same drive and the 17r4/17r5 as well (I was one of them), so maybe it's something shared across alienware laptops.
     
    Vasudev likes this.
  3. eddi3x3x3

    eddi3x3x3 Notebook Consultant

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    What's the highest anyone has been able to overclock the 1070 max q? I have +400 MHz on the memory and +200 on the core clock and the temps don't go above 72C
     
  4. Kwaz

    Kwaz Notebook Enthusiast

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    So I'm thinking about asking for a refund or replacement.

    I'm still getting horrible FPS with the 1070 and abysmal battery life. Solely running Excel and Chrome I get about 1.5 hours of battery life which is pathetic.

    I also continually get no response from Alienware on the issues. When I call them directly I get someone from India who doesn't seem to know much about PCs. It's awfully disheartening considering that I paid for 3 years of the top level support.

    Lastly, I fully decked out my Alienware m15 order, and for them to announce the OLED, i9 and 2070 / 2080 just after the close of my return period, I'm pretty miffed and feel gypped.
     
  5. Sako887

    Sako887 Newbie

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    What kind of GPU temps are you guys seeing while gaming? I hit a max of 81 while playing Call of Duty Black Ops 4 blackout mode on very high settings scaling down to 1080 (I have the 4K screen).
     
  6. stryderxx

    stryderxx Notebook Enthusiast

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    I returned mine for a refund.
     
    c69k likes this.
  7. ninja2000

    ninja2000 Notebook Deity

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    Mine has also gone back for a refund. The alien head power button light stopped working and they currently have no fix for it!

    Think I will wait to see how the 20 series pans out and pick up a new laptop then
     
    c69k likes this.
  8. Kwaz

    Kwaz Notebook Enthusiast

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    Were you within the 30 days or after?
     
  9. QUICKSORT

    QUICKSORT Notebook Evangelist

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    Sorry if this was already asked.
    Does Alienware m15 support windows hello?
    I didn't see anything about this on the alienware m15 product page, don't seem to see any IR camera on this machine either. Although in chat the sales rep told me it does support it. Wanted to ask here to make sure.
     
  10. eddi3x3x3

    eddi3x3x3 Notebook Consultant

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    No it does not

    Sent from my Moto Z (2) using Tapatalk
     
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