*OFFICIAL* Alienware Area-51M R1 Owner's Lounge

Discussion in '2015+ Alienware 13 / 15 / 17' started by ssj92, Jan 8, 2019.

  1. spikerules

    spikerules Notebook Guru

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    Where did I buy it from? I bought it from dell and have like four years full complete warranty with onsite and accidental damage included.
     
  2. S.K

    S.K Batch 80286

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    Great! So this means you're good. Hope you get a working system next time and you're able to enjoy it the way I am enjoying beating the holy hell out of my machine (it never shuts down. It's a high-load, multi-VM server plus gaming machine simultaneously), but I've invested a fair bit of time in upgrading thermal components on it before using it the way I use my beater machines. You can search through this thread to find out those in my older posts.
     
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  3. XxAcidSnowxX

    XxAcidSnowxX Notebook Consultant

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    I'm one of the original owners, my original 9900k and 2080 still running strong.... Any other original owners?
     
  4. Spartan@HIDevolution

    Spartan@HIDevolution Company Representative

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    me
     
  5. mason2smart

    mason2smart Notebook Virtuoso

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    Me
    Tho mines getting fixed
     
  6. spikerules

    spikerules Notebook Guru

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    I don’t see why we should have to upgrade thermals for such an expensive machine... why the heck did dell lot do this themselves if it is possible? I’m considering asking for a refund now... I need this laptop for heavy video editing too. If this is what happens when you push the GPU I’m dreaded to think what will happen when I use 8k red footage and DaVinci Resolve!

    The machine isn’t fit for purpose! Have people had ANY good working units that haven’t failed?
     
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  7. Edwad

    Edwad Newbie

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    I just got my Area51m a week ago. Works great so far.
     
  8. S.K

    S.K Batch 80286

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    That's nothing for this gpu. My machine routinely runs 6-8 virtual machines while the gpu is running as a part of deep learning farm 24/7. And when it is not, it's busy in gaming. I don't think there exists one soul on this entire forum that beats down as hard and for as long on their GPUs as I do. The only rest time for the GPU in my case is when I'm switching applications (10 seconds may be) after 1 or 2 days, depending upon how frequently I game or edit my child's videos. If you want to run a machine on kerosene that came from factory instead of filling it up with high octane fuel instead then this is what will happen. You get good hardware, and if you want to give it up because one department of the corporation does a crappy ultrabook grade thermal job, then yes, you should get a desktop instead.
     
    Last edited: Aug 3, 2019
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  9. alexnvidia

    alexnvidia Notebook Deity

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    I think it's best for people who had their 51m fried post not only the experience with how their 51m failed but also when they actually received their laptop. that way we can at least have an understanding if the failed laptops are from the earlier batches or if production has improved to mitigate those issues.

    otherwise it will just be a one big scare and having a sense of doubt to everyone who follows this thread.

    as much as i would like to agree such an expensive laptop should be working well out of the box, the real life fact is that nothing is made in such way now. if you want it as perfect as it can be, it's going to have to be do it yourself. no production line worker nor custom mod shops are going to cut it.
     
    Last edited: Aug 3, 2019
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  10. corona2172

    corona2172 Notebook Guru

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    Oh no, do not misunderstand, I don't disagree with you. I just want you to know that it certainly isn't everyone messing with their laptop that is causing it. Though, I can easily see your point as to how that would increase the amount of incidents and in turn, Dells' reluctance to go the "work on your own laptop" line in the future.

    I will also assume that you are not insinuating that I am in the "straight face and lie" camp. For as much as I can assume that my personal experience is the majority's experience and be dead wrong, for you to assume that the laptop line itself is without blemish and of the highest components, etc, and that the majority with a problem is self-inflicted can be equally dead wrong. None of us have numbers save for Dell, and they aren't financially reliable to be a trustworthy source. What I know is that, while I'm over here, the last thing I would want to be doing is overclocking, stress-testing, or putting up a benchmark. I use it for making excel sheets for scheduling, and for recreation because there is only so much fun to be found in Afghanistan. And after $4300, I should hope I would have to open it up as little as possible.

    Yet here we are... My 6th gaming laptop I've owned over the years. NONE have failed me, and i've never pushed any of them past their factory limits. 2 of those were Alienware. Never a problem with any of them. In the past 3 months I have owned 2 Area 51ms...... the first had a dead GPU after a week of virtually nothing (little gaming, mostly installing updates on this 4 Mbps internet we have here...) and then, after a replacement, the MOBO died 10 days later. Again, after zero overclocking (I'm scared at the idea of even trying to OC this thing as it is a 9900k and 2080 in a lil bitty laptop) and zero modifications, it died. I finally receive a replacement. It runs flawlessly for a little over a month. Only for it to develop the current issue of, what seems to be, a dead GPU again........ and again, after zero modifications, no opening it up, and no stress-testing/overclocking/etc. Not even close to the stress you sound like you put on yours. Hell, most of the time it is used here for watching episode of Archer more than demanding applications or games.

    I've noticed over the months that you have a tendency to blame the end user. But perhaps you should give real consideration that there are probably a lot of people out there, just like me, who simply used the machine in a non-taxing and normal way who have been failed repeatedly by this line. Honestly, 3 failures in this amount of time lends me to have little faith for a new replacement, etc, in the event that this one dies completely as well. To nay-say that as a probable lie for absolutely no gain to me is a bit of flip in logic. I paid good money for this thing.... I desperately want it to work. I have nothing but high hopes for the line. But as an individual who has done zero to cause it, I feel burned.
     
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