*OFFICIAL* Alienware Area-51M R1 Owner's Lounge

Discussion in '2015+ Alienware 13 / 15 / 17' started by ssj92, Jan 8, 2019.

  1. giltee

    giltee Notebook Guru

    Reputations:
    26
    Messages:
    50
    Likes Received:
    34
    Trophy Points:
    26
    Mine just died. Was playing Anthem for the first time, max settings, no overclocking on the laptop (9900/2080/32GB/2TB RAID 0 SSD + 1TB Hybrid). Got through the introductory part of the game and had my first conversation in town, was walking to the second and then flipping through the game menus looking for a game-save type of thing, when the screen went black and a puff of smoke came out of the back of the laptop.

    Disappointed but not surprised--will get ahold of Dell CS now. I might just return for a refund rather than risk this again. Anyone have any good suggestions for a comparable alternative high-end laptop?
     
  2. Fire Tiger

    Fire Tiger Notebook Deity

    Reputations:
    4,688
    Messages:
    1,020
    Likes Received:
    1,090
    Trophy Points:
    181
    Sorry to hear this, hope its a straight forward process getting it sorted or a refund.

    When did you order/receive yours, if you don't mind me asking.

    Again, hope you get a speedy resolution, keep us posted.
     
  3. DeeX

    DeeX THz

    Reputations:
    254
    Messages:
    1,710
    Likes Received:
    907
    Trophy Points:
    131
    When did you order/get yours??
     
  4. giltee

    giltee Notebook Guru

    Reputations:
    26
    Messages:
    50
    Likes Received:
    34
    Trophy Points:
    26
    I ordered it on 4/29 and received it on 5/8
     
    c69k likes this.
  5. DeeX

    DeeX THz

    Reputations:
    254
    Messages:
    1,710
    Likes Received:
    907
    Trophy Points:
    131
    Which LCD did you have before and which LCD do you have now?
     
  6. ThatOldGuy

    ThatOldGuy Notebook Virtuoso

    Reputations:
    1,310
    Messages:
    2,453
    Likes Received:
    2,587
    Trophy Points:
    181
    There are only 3 alternatives that are 17" LGA socketed + removable GPU.

    On my phone I cannot remember model numbers off hand.

    1) the smaller clevo 775 something or rather
    2) larger clevo 870 something
    3) MSI baller WT something with workstation GPU (Eurocom Tornado F7)
     
    raz8020, Vasudev, Aroc and 1 other person like this.
  7. HaloGod2012

    HaloGod2012 Notebook Deity

    Reputations:
    683
    Messages:
    1,770
    Likes Received:
    1,444
    Trophy Points:
    181
    I currently have the LG, and the new one is still in the box so I’m hoping when I open it in about an hour that it will show the panel model on it


    Sent from my iPhone using Tapatalk
     
  8. DeeX

    DeeX THz

    Reputations:
    254
    Messages:
    1,710
    Likes Received:
    907
    Trophy Points:
    131
    It will say it on the invoice looking thingy that is blue and white.
    Otherwise since its in the lid and its the entire assembly you probably wont be able to find out without installing it.
    I would be super interested to know what panels the depot carries.
     
  9. DeeX

    DeeX THz

    Reputations:
    254
    Messages:
    1,710
    Likes Received:
    907
    Trophy Points:
    131
    That's odd. I ordered mine on the 29th as well and I did not get it until today.
    Where did you order it from? Dell Directly?
     
  10. giltee

    giltee Notebook Guru

    Reputations:
    26
    Messages:
    50
    Likes Received:
    34
    Trophy Points:
    26
    I'm on with CS chat now. They're offering to replace it. Still, kind of a huge pain; I just got finished swapping out the Wi-Fi card (replaced the Wi-Fi 5 it came with with the Wi-Fi 6 version) and loading over 1TB of software on, setting up my work VPN, a new printer (which was itself a huge pain). Not excited about doing all of that again (especially with the possibility that it'll burn out again).

    Directly from Dell.
     
    Last edited by a moderator: May 15, 2019
    Fire Tiger likes this.
Loading...

Share This Page