*OFFICIAL* Alienware Area-51M Owner's Lounge

Discussion in '2015+ Alienware 13 / 15 / 17' started by ssj92, Jan 8, 2019.

  1. zdroj

    zdroj Notebook Consultant

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    Excellent! If what you state is true, then I praise Dell/Alienware for having the intestinal fortitude to stop shipments/delay manufacturing while they look into the problem(s), determine what it is, and correct it.

    From what I've read here recently, it appears that there may be an issue with thermal pads, or the lack thereof...and I've seen some suggestions regarding having owners fix the problem themselves. However, seeing as how one member here was refused tech support because he merely switched his CPU, I would be hesitant to monkey around with the thermal pads, have something go wrong while still under warranty, and then have Dell/Alienware refuse to fix it because you altered it.

    Nay! Regardless of the price you paid...and it was A LOT...let them get their service tech's butts out to your home/office and fix the problem that they created! The onus should not be on YOU.
     
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  2. Guille0507

    Guille0507 Notebook Enthusiast

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    How do you know its a CPU shortage? More importantly, which CPU's?
     
  3. Aradhakr84

    Aradhakr84 Notebook Guru

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    I ordered on 03/08. I received mine yesterday 03/19 at 09 am from Fedex. Mine was express delivery and I live in NJ.

    I am yet to play any games and only focusing on benchmarks. With orders being delayed due to investigation of issues, I am getting worried. I have a 9700k/2080 configuration model.
     
  4. mattcube64

    mattcube64 Notebook Consultant

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    which screen and color did you have, out of curiosity. Any chance it was lunar white/144hz g-sync?
     
  5. Aradhakr84

    Aradhakr84 Notebook Guru

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    9700K/2080, Dark side of the moon, 144hz/tobii eye tracker/No g-sync
     
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  6. doofus99

    doofus99 Notebook Deity

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    Nah, they look like chokes/resistors to me.
     
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  7. DrewN

    DrewN Notebook Evangelist

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    Thanks for sharing. Sounds like a good time to wait if interested in buying. Not to mention the additional panel choices coming.
     
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  8. ThatOldGuy

    ThatOldGuy Notebook Virtuoso

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    6 to 8 months is the earliest for new panels per the AW boss. I wouldn't pin any hope on them
     
  9. AllPowerfulArcadia

    AllPowerfulArcadia Notebook Enthusiast

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    When did you order yours and are you in the US? Seems weird they would hold yours and there's a handful of us having a ship date between 3/24 - 3/27 and did not get any notification of delay for quality control issues on the laptop.
     
  10. hadi7fold

    hadi7fold Notebook Enthusiast

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    ordered on the 9th (expected delivery 13th) delayed until 27/3... today got delayed until 25 APRIL :( In Germany btw
     
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