*OFFICIAL* Alienware Area-51M Owner's Lounge

Discussion in '2015+ Alienware 13 / 15 / 17' started by ssj92, Jan 8, 2019.

  1. Vanya

    Vanya Notebook Guru

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    I'm just wondering (because I don't know).
    Are the included 16 GB of RAM in Single or Dual Rank ?
    Furthermore, should I add 16 more or 32 more to reach a total of 48 GB of RAM ? And should I get Dual Rank memory if so ?
    I do video/VFX editing so it's not for gaming only.

    Thank you
     
  2. Rodrigo Yasuda

    Rodrigo Yasuda Notebook Enthusiast

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    Just wondering if I could use my desktop 4TB hard drive =P
     
  3. Judrick

    Judrick Notebook Guru

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    Hello everyone,
    I got my 51m yesterday. It’s awesome but I’m having a strange WiFi issue. It will just drop randomly then start reconnecting again. I reinstalled drivers like others have stated with no luck. Anyone else have this issue or can help me find a solution? Tech support basically did the exact same thing I did as I watched in frustration.
     
  4. DeeX

    DeeX THz

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    Try uninstalling all Killer drivers and software and download and install the "drivers only" package. In the past, the extra killer software has been less than desirable, and has caused issues like you describe.
    https://support.killernetworking.com/download/killer-drivers-installation-64bit/

    Here is also a Killer uninstaller (cleaner) from Killer themselves.
    I've never used it but I hear its suggested.
    https://support.killernetworking.com/download/killer-uninstaller/
     
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  5. Judrick

    Judrick Notebook Guru

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  6. DeeX

    DeeX THz

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    Did you use the Killer uninstaller when you did that process?
    Regarding Windows 1903 vs defective card, I suppose it could be either or.
    The only way to rule that out or not would be to reinstall Windows with 1809 etc.
    There are many variables that could cause that. I suppose if it were me I would disconnect and reconnect the wifi card at the antennas, and also reseat the card itself.
     
  7. pathfindercod

    pathfindercod Notebook Virtuoso

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    Has anyone used dells accidental damage coverage for anything? Howe smooth was it?
     
  8. VoodooChild

    VoodooChild Notebook Evangelist

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    Depends on the configuration you buy:
    My 16BG came with 2 × 8GB sticks with Dual Channel configurations.. I'm an going to add 2 more sticks now (same ram sets) and run in a 4 × 8GB Dual channel config..

    32GB from Dell comes with 2 × 16GB formation and that's dual channel too.

    Don't take your total your total RAM into 48BGs with different 16GB sticks as you'll lose Dual Channel and a LOT of performance with it. Run 16 × 2; 32GB should be plenty for whatever task you do on your system.



    Sent from a Galaxy S9+
     
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  9. SacraficeMyGoat

    SacraficeMyGoat Notebook Evangelist

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    Sounds like the issue I have. If it is, your system is using alot of the PCIe lanes and basically kicking your wifi card to the side.

    I haven't found a fix for this, but I'm told purchasing an AX200 (I think) wifi card will fix the issue as it doesn't use the standard PCIe protocol.

    When the wifi shuts off, do you get an error in event viewer? If so, what does it say?

    @S.K can chime in, he knows more than I do about it.
     
  10. DeeX

    DeeX THz

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    I have been using Dell systems since like 2006ish and have used the accidental damage warranty for mine a few times and for clients many times.
    I've used it for mine for minor things like damaged individual parts, and once for a totaled system.
    All the times the process was used was very smooth and straight forward. If its something minor they usually ask for a photo of the damage.
    If the damage is more complex or more of a "totaled" type situation, now a days I imagine they would want the system in to the depot to determine the extent of the damage etc.
    I cannot really think of one time I had an issue with my system or my clients system getting something fixed that was considered accidental damage.

    Which wireless card is in question? Ugg. :(
     
    Last edited by a moderator: Jul 15, 2019
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