*OFFICIAL* Alienware Area-51M Owner's Lounge

Discussion in '2015+ Alienware 13 / 15 / 17' started by ssj92, Jan 8, 2019.

  1. Sawtoothwav

    Sawtoothwav Notebook Enthusiast

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    my headphone jack doesn't output sound trying to insert headphones, it tries but doesn't work on 1903.
     
  2. Spartan

    Spartan Notebook Nobel Laureate

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    are you on the factory image or a clean install of 1903?

    Also, what's your Realtek Audio Driver version?

    Finally, have you installed the following apps from the Windows Store:

    Alienware FX 02
    Alienware Sound Center
    Realtek Audio Control
     
  3. Sawtoothwav

    Sawtoothwav Notebook Enthusiast

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    Dell factory Image
    Realtek Audio Driver ver 6.0.1.8603

    Alienware command center nags at me to download additional software and I don't do it so I don't think so no. Looking at Installed Apps I do not see anything else installed. No I do have Realtek Audio Console installed.
     
  4. Spartan

    Spartan Notebook Nobel Laureate

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    That's the version I'm using and it works on 1903.

    You'll need to install the above apps that I mentioned then reboot and try again
     
  5. Sawtoothwav

    Sawtoothwav Notebook Enthusiast

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    Do I need to uninstall the Realtek driver and the Realtek Audio Console then install those from Dell first?
     
  6. Spartan

    Spartan Notebook Nobel Laureate

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    What do you mean install them from Dell? Don't tell me you let Windows update install any driver for you?

    For drivers, you need to only install them from Dell. As for the Realtek Audio Console, it only comes from the Microsoft App Store the Dell installer simply is a shortcut to the appstore app which I linked above.
     
  7. Sawtoothwav

    Sawtoothwav Notebook Enthusiast

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    I mean go to Dell.com put in service tag and download the driver from Dell.com for Realtek driver and software audio console. Do I need to do that first?
     
  8. Spartan

    Spartan Notebook Nobel Laureate

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    Not really, since you already have that same driver installed, now all you need to do is to click on the below links one by one and install them from the Windows Store:

    Alienware FX 02
    Alienware Sound Center
    Realtek Audio Control

    [​IMG]
     
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  9. Sawtoothwav

    Sawtoothwav Notebook Enthusiast

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    I figured out I just have to shove the jack more forceful deeper inside. I was being to fragile with it because of the way it feels.
     
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  10. etern4l

    etern4l Notebook Deity

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    Back in the day, when Alienware's 15 inch laptops didn't have soldered RAM :D, what a given laptop supported and what Dell claimed it did were two different things. For example, my old aw15 R2 supposedly only supported 16GB of 2133MHz memory.

    https://www.dell.com/support/articl...alienware-15-r2-system-specifications?lang=en

    Yet, it took 32GB of 2400MHz memory with no issues. They just seem to have very little idea, almost as if someone in China designed the internals, in addition to building the systems, and they are just there to push that stuff.
     
    Last edited: Jun 16, 2019
    FXi, Rei Fukai, Papusan and 1 other person like this.
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