*OFFICIAL* Alienware Area-51M Owner's Lounge

Discussion in '2015+ Alienware 13 / 15 / 17' started by ssj92, Jan 8, 2019.

  1. Nomadsan74

    Nomadsan74 Notebook Consultant

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    Ok something strange is happening now... got my laptop non repaired so i can grab my parts and wait for the 0$/€ invoice Dell proposed me.

    Then i've received the mail from the Swap service.

    They proposed me the same setup as mine except for the graphic card :

    A RTX 2060 instead of a RTX 2080... i sent some mails saying i don't wan't this 'trade' and i've got an answer from the manager telling me that in France they're only selling the RTX 2070 and 2060 :

    [​IMG]

    Instead they're asking me if i want an Alienware M17 ?!?!?!?!!

    No !! I just wan't the same setup i've ordered !
    What's happening with Dell right now ???! Does that mean they stopped producing the RTX 2080 due to the problems they were facing ?
    What can i do ??
     
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  2. jks87

    jks87 Notebook Enthusiast

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    My case has been going on for three months.
     
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  3. captn.ko

    captn.ko Notebook Deity

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    Rtx 2080 is missing on German Dell page too. Weird...
     
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  4. Nomadsan74

    Nomadsan74 Notebook Consultant

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    Two months for me also ;)
    Ok France, Germany and U.K are also missing the option.

    Either they're renewing the units in Europe with the "fixed new 2080" or they're just silently killing this option...making it a huge fail...
     
    Last edited: May 14, 2019
  5. ThatOldGuy

    ThatOldGuy Notebook Virtuoso

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    Maybe a combination of factors.

    For now, Nvidia is having a lot of trouble keeping up stock.

    Niche products are the first to get the delays
     
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  6. VoodooChild

    VoodooChild Notebook Evangelist

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    Are you on Twitter. If I were you, I would DM Azor directly and give him the entire case history. Say what you want about the guy, but he ALWAYS delivers in terms of customer satisfaction. Asking you to downgrade to a 2060 or a M17 is downright daylight robbery! Its unacceptable!
    Twitter is your best bet! Try it!
    I must commend your patience too, some people on this thread would have completely lost their marbles and rightly so I might add.
    Good luck man and do keep us posted.

    Sent from my SM-G965F using Tapatalk
     
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  7. Trulyfatal

    Trulyfatal Notebook Consultant

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    So every country except US doesnt offer the RTX 2080 anymore what the hell is going on ? i'm really getting scared now if my 2080 ever dies on me wth..
     
    Last edited: May 14, 2019
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  8. Nomadsan74

    Nomadsan74 Notebook Consultant

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    Ok i'll be trying that. Tweet sent... let's see...

    I'm half pissed and half sad right now... but as it seems like there's no more 2080 option in Europe seems more like a general failure... or a problem with Nvidia as you sayed

    What is scaring me is that it took 4 days to Dell to give me this answer... 3 months... 4000+ later... nothing.... such a bad experience
     
    Last edited by a moderator: May 14, 2019
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  9. Fire Tiger

    Fire Tiger Notebook Evangelist

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    It could just be stock issues or maybe they have identified an issue thats being sorted now? The latter isn't likely, if the US still offer it, which could suggest EU stock issue?
     
  10. jks87

    jks87 Notebook Enthusiast

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    I am considering going for a configuration of 9900K plus the 2070 and a graphics amplifier, since I got a few 1080TI and soon a 2080 TI anyway, and might need the titan rtx for work later this year anyway.

    However, I have not seen any review about this laptop and the graphics amplifier. Has anyone tested it or seen links or covered on the forum? I am dying to know beucase I also have several GPU available.

    My case took 3 months to get my laptop, plus one month now waiting. So I am getting a refund and ordering a new one through HID instead of Dell directly (dell is out of stock of GPU in USA also.. I think they are burning up or something. but got no idea. The service has been horrible)

    ANYWAY!

    Exciting still about the laptop!

    And

    Any links on the graphics amplifier plus the 9900K? If its good Ill just do that instead of the 2080!
     
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