*OFFICIAL* Alienware 13 R1/R2 Owner's Lounge

I'm not entirely sure as the exterior (at least from my picture I took of it) doesn't say, but the bulge is big enough to affect my palm rest (one side has a small hill compared to the other side). That said, the palm rest isn't warm, and I don't know how to open the battery packs.

 

I had a bulge as well and AW rep refused warranty replacement and suddenly after few months it died and I was given a new battery which build-wise was simply better. Take a look at laptopbatteryexpress.com

 

They don't seem to have it, but luckily there are some on eBay. Also bought a palm rest since I don't know if the bulge will leave permanent damage to the palm rest or not.
Will update once the parts have arrived.

 

The bulge won't be permanent, it will go away once the battery is replaced.

 

Oh...
Well, oh well. I guess I have a spare palm rest + keyboard set in case something goes terribly wrong then.

 

I mean I don't 100% know but alienware has solid build quality and can take a beating. You could put the new stuff on anyways!

 

Update:
Swapped old battery and old palm rest with newer battery and palm rest I got. And yeah, things are better. The old battery's bulges are getting a bit worse. The new battery hs some wear, but my old battery wore itself down more last night (2.5% vs 5%), so I guess there's some improvement.

 

Which cell the battery is using acc. to the sticker?

 

They're both 62 wHr batteries, so 4-cell. As for the brand, they don't say.
However, looking at my original configuration on Dell Support, the old battery is from Samsung? Something about "Samsung Power Division".

 

Oh!! What's the current cell on new battery?