*OFFICIAL* Alienware 13 R1/R2 Owner's Lounge

Discussion in '2015+ Alienware 13 / 15 / 17' started by Mr. Fox, Dec 10, 2014.

  1. Game7a1

    Game7a1 ?

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    I'm not entirely sure as the exterior (at least from my picture I took of it) doesn't say, but the bulge is big enough to affect my palm rest (one side has a small hill compared to the other side). That said, the palm rest isn't warm, and I don't know how to open the battery packs.
     
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  2. Vasudev

    Vasudev Notebook Nobel Laureate

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    I had a bulge as well and AW rep refused warranty replacement and suddenly after few months it died and I was given a new battery which build-wise was simply better. Take a look at laptopbatteryexpress.com
     
  3. Game7a1

    Game7a1 ?

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    They don't seem to have it, but luckily there are some on eBay. Also bought a palm rest since I don't know if the bulge will leave permanent damage to the palm rest or not.
    Will update once the parts have arrived.
     
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  4. propeldragon

    propeldragon Notebook Evangelist

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    The bulge won't be permanent, it will go away once the battery is replaced.
     
  5. Game7a1

    Game7a1 ?

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    Oh...
    Well, oh well. I guess I have a spare palm rest + keyboard set in case something goes terribly wrong then.
     
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  6. propeldragon

    propeldragon Notebook Evangelist

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    I mean I don't 100% know but alienware has solid build quality and can take a beating. You could put the new stuff on anyways!
     
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  7. Game7a1

    Game7a1 ?

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    Update:
    Swapped old battery and old palm rest with newer battery and palm rest I got. And yeah, things are better. The old battery's bulges are getting a bit worse. The new battery hs some wear, but my old battery wore itself down more last night (2.5% vs 5%), so I guess there's some improvement.
     
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  8. Vasudev

    Vasudev Notebook Nobel Laureate

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    Which cell the battery is using acc. to the sticker?
     
  9. Game7a1

    Game7a1 ?

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    They're both 62 wHr batteries, so 4-cell. As for the brand, they don't say.
    However, looking at my original configuration on Dell Support, the old battery is from Samsung? Something about "Samsung Power Division".
     
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  10. Vasudev

    Vasudev Notebook Nobel Laureate

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    Oh!! What's the current cell on new battery?
     
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