OBSIDIAN-PC SUPPORT

Discussion in 'Reseller Feedback Forum' started by droidmahn, May 30, 2017.

  1. droidmahn

    droidmahn Notebook Consultant

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    Was having some BIOS related issues and the guys at Obsidian literally fixed everything for me.
    They even flashed their BIOS for me and there's a huge difference over stock. Many advanced overclocking features are enabled and my system is screaming (even in Linux!).

    Also the Obsidian Tools program is a must for ANY clevo/sager machine and you can find it here OBSIDIAN TOOLS
    Makes fresh installing your Windows drivers as easy as can be.

    Highly recommend them to anyone in the EU for their software and support alone!

    Thank you very much
    John@OBSIDIAN-PC
     
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  2. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    Thank you bro!
    Glad to be of service :)
     
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  3. lb2593

    lb2593 Newbie

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    Hi @John@OBSIDIAN-PC

    I am having some screen related issues. - Heavy Bleeding and it's only getting worse.

    I tried to contact on the site but I have seen on a older post about the internal issues which I hope all is ok.

    But any information that could help on my issue would be great.

    Cheers

    Lewis.
     
  4. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    Hello Lewis,
    The best way to get support is always using the website ticket system, here is the link:
    https://www.obsidian-pc.com/en/helpdesk/customer/index/

    You will have to login.

    Screen bad? Let´s replace that bastard!!!!
     
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  5. lb2593

    lb2593 Newbie

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    Thanks John !

    I just sent a ticket over for you.

    *Edit*

    @John@OBSIDIAN-PC Checked my online account and it shows no tickets sent, I have also tried sending two different tickets still no joy.
     
    Last edited: Sep 13, 2017
  6. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    That is strange, i also checked and there´s no ticket.
    Send me a PM with your user email (the one you used to create an account) and send me the text you wrote for the ticket, i will manually create the ticket for you.
     
  7. lb2593

    lb2593 Newbie

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    I don't believe I can, new user account could you send me a DM with Email details perhaps ?

    Cheers
     
  8. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    Shoot me at joaopereira@obsidian-pc.com
    I will create your ticket.
     
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