Np9377 Black screen/crash after 120hz install

Discussion in 'Sager and Clevo' started by yeoldegamer1979, Dec 26, 2017.

  1. yeoldegamer1979

    yeoldegamer1979 Notebook Enthusiast

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  2. yeoldegamer1979

    yeoldegamer1979 Notebook Enthusiast

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    I get that from working on cars

    Sent from my SM-N950U using Tapatalk
     
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  3. yeoldegamer1979

    yeoldegamer1979 Notebook Enthusiast

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    5 minutes into assasins creed 2 flickers black screen. After another 3 minutes ctrl alt del to task manager, no mouse pointer.

    Event viewer is now showing event 14 (nvlddmkm) and 4101 (display)

    I will lower the screen hz to 60 and try one final time.[​IMG]

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  4. yeoldegamer1979

    yeoldegamer1979 Notebook Enthusiast

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    After leaving sli enabled and lowering to 60hz I have not crashed In AC.

    My hypotheses is the Lcd screen. I'm all ears for input.

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  5. Chastity

    Chastity Company Representative

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    Create a 100Hz config and try that.
     
  6. yeoldegamer1979

    yeoldegamer1979 Notebook Enthusiast

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    Will do. I have also found some additional info recommending memtest and all modules passed.

    I will pull and test the modules one at a time as well.

    Intel xtu came with this system and is unable to update. Is it ok to uninstall?

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  7. Chastity

    Chastity Company Representative

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    Feel free to uninstall it if you need to and just download the current version and reinstall.
     
  8. yeoldegamer1979

    yeoldegamer1979 Notebook Enthusiast

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    Worked for about 10 minutes then crashed.

    I have also pulled and tried all 3 of my ram sticks and individually tested with the same result.

    Also consulted with the seller of the cable and have been advised if the cable was the issue or damaged, it would not work at all.

    I will go back to 60hz and run through the same battery and report back.



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  9. yeoldegamer1979

    yeoldegamer1979 Notebook Enthusiast

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    60 Hz, SLI, for two and half hours straight through 4 games no issues at all, not even a single screen flicker. I have ordered a New screen from a different seller and will make my final attempt. If it doesn't work at that point I'll put the old 60hz screen back, sell the cable, and start looking into another laptop.

    Thank you for all the suggestions. :)
     
  10. Meaker@Sager

    Meaker@Sager Company Representative

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    Are you running V-sync?
     
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