New Owner-initial tests

Discussion in '2015+ Alienware 13 / 15 / 17' started by llcamino, Jan 9, 2018.

  1. llcamino

    llcamino Notebook Enthusiast

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    I will be getting my new AW 13R3 (refurbished from Dell Outlet) on Friday. Is there a guide someone would recommend regarding what type of initial tests I should run to make sure everything is as it should be? I have started to venture down the rabbit hole of the Repasting threads, but I'm hopeful I won't need to go that route. So if anyone could point me toward where to start checking things out in would greatly appreciate it.
     
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  2. Pete Light

    Pete Light Notebook Deity

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    Hey, welcome to the community!

    First thing I would do is:

    1) Unlock power limits in BIOS

    Stock:
    2) Run Throttlestop and set the clock speed to the base clock value for all 4 cores
    3) Install hwinfo and arrange fields like they are in the links in my signature (so all important info is readable in one screenshot)
    4) Install GPU-Z
    5) raise laptop back up by 20mm and provide plenty of Clearence
    6) run OCCT for 15 mins then 2 hours and take screenshot with hwinfo on show
    7) run 3d Mark firestrike and take screenshot with hwinfo on show
    8) run intensive game like BF1, PUBG, WITCHER 3, Assassin's Creed origins for at least an hour and take screenshot with hwinfo on show

    Max performance Overclock:
    9) set overclock on GPU and CPU maximising clock speeds that will hold when re running step 7 to determine if settings changed have positively impacted performance
    10) re run steps 5, 6 and 8 once 9 is stable and a higher score cannot be reached
    11) Save CPU and GPU profiles

    Daily overclock:
    12) set overclock on GPU and CPU maximising clock speeds that will hold with minimum voltage usage (undervolt) and also when re running step 8 to determine if settings changed have positively impacted performance and are stable
    13) re run steps 5, 6 and 7 once 12 is stable and a higher score cannot be reached
    14) Save CPU and GPU profiles

    Sent from my SM-G935F using Tapatalk
     
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  3. llcamino

    llcamino Notebook Enthusiast

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    Wow. Thanks. That's a lot!

    Sonce I've never bought a nice enough laptop to give it a proper "shake down", forgive me for being a noob. I assume most of these things are readily downloadable (free)? Except the games.
     
  4. Pete Light

    Pete Light Notebook Deity

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    Yep

    Sent from my SM-G935F using Tapatalk
     
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  5. llcamino

    llcamino Notebook Enthusiast

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    Forgive me for not following exact advice but I wanted to just toy around with my new laptop. Brought it to work and decided to run a quick test just to see how these stress tests work.
    I ran a blended test on prime25. I'm seeing a big descrepancy between core temps. After 5 minutes the averages are:

    Core 0-83°
    Core 1-56°
    Core 2-85°
    Core 3-57°

    The highest a core reached was Core 2 at 97°

    Have I just found out why this laptop was refurbished?
    Should I stop testing?
    Is this something a repaste can solve or am I shipping this thing back to Dell?

    Sorry, this Is all new to me.

    Edit: I just read through the thread about the heatsink issues. Most talk of core temp uneven to 10 degrees. Mine is pushing 40 degrees difference. Is this thing beyond hope?
     
    Last edited: Jan 12, 2018
  6. nedooo

    nedooo Notebook Consultant

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    It's not beyond hope.
    Question is are you willing to do this work on the laptop you just bought...
    I'm not, and mine AW 17 R4 is returned even before unpacking...
    As long as people are willing to accept this as normal why should Dell improve it...
    Dell please use duct tape for holding next gen laptops heatsinks :)
     
    Last edited: Jan 12, 2018
  7. llcamino

    llcamino Notebook Enthusiast

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    I guess the follow up question(s)....

    1. Was my quick 10 minute run of Prime25 accurate or would a more comprehensive test (as described above) prove its not as bad as I fear. Admittedly my stress test experience is limited to the 10 minute test mentioned above.
    2. Would a 40 degree difference be considered a problem in Dell's mind?
    3. If so, would a tech be able to successfully install a proper heat sink?
    4. I don't think I'm willing to do this on a new system that is supposed to be "certified refurbished".
    5. Are any of the new ones shipping with proper heat sink systems?


    Sent from my LG-H820 using Tapatalk
     
    Last edited: Jan 12, 2018
  8. nedooo

    nedooo Notebook Consultant

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    Just to be clear I had AW 17 R4 ordered and returned.

    10 min. Prime stress is rather relevant and
    "real world" usage should reach this level of stress.
    I sure hope Dell will resolve this issue in R5, probably in current R4, but I would not hold my breath on it.
    I'm confident Dell will recognize your issue as manufacture flaw and would try to resolve it.
    But as I chose to wait for next R(5)evision, or see the proof that this R(4)evision is properly redesigned, I can only advice You the same...
     
    Last edited: Jan 12, 2018
  9. Pete Light

    Pete Light Notebook Deity

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    It's absolutely fixable but yes that's one of the biggest differences I've seen so it definitely has to be resolved. Either send back to Dell and risk another one or send in for a repaste to someone on the forum and pay yet have it guaranteed fixed and working in top order.

    Sent from my SM-G935F using Tapatalk
     
  10. llcamino

    llcamino Notebook Enthusiast

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    I'm currently running an Intel Burn Very High test and the averages are 81, 56, 85, 54 with max of 99 on core 2. It is "passing" but obviously that doesnt seem right. Could you direct me to links for people offering the service so I can weigh the options? My head hurts with disappointment from discovering this and searching forums.

    Sent from my LG-H820 using Tapatalk
     
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