Mythlogic Not Responding to Repair Tickets

Discussion in 'Reseller Feedback Forum' started by Epsilon748, Oct 20, 2016.

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  1. FredSRichardson

    FredSRichardson Notebook Groundsloth

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    One more vote for HID here. I was very happy with my purchase. While @Galm17 is right - HID did forget to calibrate my screen - @Donald@HIDevolution responded very quickly with a refund. And actually screen calibration was very low on my list of concerns. I have a cool running mean machine thanks to their CLLU and ICD paste option.

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    Galm and PrimeTimeAction like this.
  2. SeagateBoy

    SeagateBoy Notebook Consultant

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    So is the RMA process moving along? I'm about to send my laptop to myth but looking at how slow they are I'm thinking of fixing it some other way
     
  3. Epsilon748

    Epsilon748 Notebook Evangelist

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    Final Update - got my laptop back and updated my first post. Without my laptop for 33 days and a whopping 71 days start to finish to get a simple mouse issue repaired.

    Glad they finally fixed it, but that was a nightmare of an RMA.
     
    TomJGX and hmscott like this.
  4. TomJGX

    TomJGX I HATE BGA!

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    Mythologic are a joke.. They really need to explain themselves!

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    Spartan@HIDevolution likes this.
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