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MyDigitalSSD mSATA SSD 64GB Very Bad Performance - Update: FIXED w/ FW 030

Discussion in 'Solid State Drives (SSDs) and Flash Storage' started by crisoto, Feb 7, 2012.

  1. crisoto

    crisoto Newbie

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    Hi all,

    I just got a MyDigitalSSD mSATA SSD 64GB for my new Lenovo Thinkpad T520 and I'm finding the write performance to be very bad. I read through the other threads here regarding this SSD and I installed Intel Rapid Storage Technology and made sure that I have the latest firmware. I did a clean install of Windows on the SSD from the Lenovo recovery disks. But I still have very bad write performance, and I don't notice any "real-life" speed-up that SSDs are supposed to give compared to the HDD.

    Below are my CrystalDiskMark results. As you can see, Read is OK, but Write is really bad for an SSD. This is much slower than what I see other people reporting on this same SSD (http://forum.notebookreview.com/solid-state-drives-ssds-flash-storage/579322-mydigitalssd-msata-ssd-64gb-x220.html). I actually see that some people are complaining about the same issue lately (http://forum.notebookreview.com/solid-state-drives-ssds-flash-storage/599675-mydigitalssd-bullet-proof-128gb-msata-review-16.html#post8271704).

    [​IMG]

    Does anyone have any ideas what the problem may be? Anything else I could try to fix this?

    Thanks!
     
  2. JOSEA

    JOSEA NONE

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  3. crisoto

    crisoto Newbie

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    Yes, BIOS is set to AHCI and I checked and made sure that the SSD partition is aligned correctly. I don't have an unallocated partition on the drive, but I do have 35% of free space. But even without the unallocated partition, this SSD should not have such an abysmally bad performance as I'm seeing. There must be something else going on...

    Any other ideas?

    Thanks!
     
  4. elbigarino

    elbigarino Newbie

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    I had the same problem. Write speeds were horrific, especially the 4k writes. I wrote to MyDigital and they were happy to RMA it.
     
  5. crisoto

    crisoto Newbie

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    elbigarino, did you get a replacement of the same drive? Is that one performing better? Or did you just return it or exchange it for another SSD?

    Thanks!
     
  6. elbigarino

    elbigarino Newbie

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    I actually just sent the bad drive out in the mail today. I'm going to give the replacement a shot and we'll see how that goes.

    BTW, this is what I was getting for scores:
    cdm.PNG
     
  7. crisoto

    crisoto Newbie

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    OK, thanks. Reading around in different forums, I'm finding that many people are complaining about the very low write performance of this SSD lately (for example Y560P with MyDigitalSSD 64gb mSATA SSD - Lenovo Community, http://forum.notebookreview.com/solid-state-drives-ssds-flash-storage/579322-mydigitalssd-msata-ssd-64gb-x220-7.html#post8291337, install mSATA drivers on X220 - Lenovo Community). So I would suggest everyone to stay away from this SSD until it is confirmed that it is not a widespread problem or that it can be fixed in some way.

    If no one has any other ideas on this, I guess I may have to RMA this drive as well...
     
  8. elbigarino

    elbigarino Newbie

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    I originally thought that it was misaligned (it was, btw). I used Gparted to get it all proper-like and the write speeds were still garbage. The address that I sent it to is literally 40 minutes from my house so I should receive my replacement soon. I'll update when I re-install.
     
  9. wildcard36qs

    wildcard36qs Notebook Consultant

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    Yea, mine has been bad as well. I know they recently switched over to 28nm I think? That may be the issue. I dunno. Mine isn't as bad as yours in benchmarks, but it is horrible in real performance. Any kind of writing brings the system to a halt. I have to wait for the writing to be finished before I can move on. And it is not any snappier than my 5400rpm HDD. Really regretting this purchase. I contacted them and hopefully will get a replacement or refund.
     
  10. crisoto

    crisoto Newbie

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    Well, I contacted MyDigitalDiscount and they told me to contact their "Technical specialist". I wrote him about this problem and that several other people have this issue with their 64GB mSATA SSD. I'm waiting for an answer.

    Those of you who got a replacement, please share if your replacement doesn't have this issue any more.

    Thanks!
     
  11. User Retired 2

    User Retired 2 Notebook Nobel Laureate NBR Reviewer

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    @ALL, I had exactly the same stuttering writes while putting together the http://forum.notebookreview.com/sol...-8-microsata-ssd-user-review.html#post8303963. The solution was to flash new S5FAM014 or S5FAM015 firmware. During my discussion I managed to get a hold of these new firmware versions for the mSATA product as well which I've uploaded for you guys to test below.

    <span style="font-size:medium">Updating the MyDigitalSSD mSATA firmware to AM014/AM015</span>

    NOTE

    1. You will lose all your data on your mSATA SSD during the firmware update process. I booted a Ubuntu CD with a USBHDD attached, copied the MBR/partition info with 'dd if=/dev/sda of=/media/USBHDD/mbr.img bs=64k count=200' and then used 'ntfsclone /dev/sda1 -O /media/sda1.img' for each of my partitions to save small image data files. Then just reversed the process after the firmware update to get the data back pretty quickly (ensure you unplug/replug the USBHDD for it to register the new MBR/partition info before using ntfsclone to write the image back to the HDD).

    2. Running the firmware updater in Win7 would result in a AP-key NOT enable by Device ! error. I refined abdn-android's solution here to this problem into a much faster and easier method of getting a Win7 PE environment to do the firmware update below.

    3. This only worked on the 2530P if I switched the sata port into AHCI mode. IDE mode would still give the AP-key error. This may be different on other systems like a Lenovo X220.

    The S5FAM015 firmware was provided with the wording
    I've been using the 1.8"-specific S5FAM015 with great results on my 1.8" MDS Bullet Proof so the mSATA version may give equally as good results for those SSD.

    I hope this info can be used to quickly resolve the mSATA write lags issue for you as it did for me. Good luck!
     
    Last edited by a moderator: Jan 29, 2015
  12. BadRed

    BadRed Notebook Enthusiast

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    Hi,

    I've tried both 14 and 15 firmwares and my write times are still horrible, also i experience heavy stutteting in the games. Write times are ok right after flashing new firmware when SSD is empty (0/60Gb), but when i restore it from backup to OS+games partition (34/60Gb) write speed drops down to 1Mbps. Hopefully we will get response from representative, since i am going to send my ssd back.

    Thanks to nando4 for the instruction though.
     
  13. cwerdna

    cwerdna Notebook Consultant

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    Totally random as I'd never even heard of your SSD before, but for kicks, check to see if you have the symptoms I described at http://forum.notebookreview.com/sol...age/613245-samsung-830-ssd-6.html#post8295774.

    If you're hitting those symptoms, it might be worthwhile to try the workaround I mentioned there. I'd advise you to not muck w/registry unless you're hitting those exact symptoms (iastor timeouts at the same time the HDD light on solid while the system pauses).
     
  14. BadRed

    BadRed Notebook Enthusiast

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    Thanks, but it doesn't really address the HDD-ish write speeds for random 4k, i tend to think that new generation of 64Gb SSD from MyDigitalSSD are faulty, however i just got a mail from memoryC where they are reassuring me that this issue is not common and is an exception. Really hope so, otherwise i'll have to go for Intel or other mSata SSD.
     
  15. MyDigitalSSD

    MyDigitalSSD Company Representative

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    I am anticipating one of you guys getting your replacement to see if this is an issue with the individual SSD or the computer and its setting and the SSD together. We have been selling these for nearly a year now and within the past 3 weeks I have received around 4 reports like this and during the previous year I may have received one or two report of problems with a 64GB mSATA.
     
  16. elbigarino

    elbigarino Newbie

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    Today the new 64gb drive arrived (props to MyDigital for the quick turnaround). Just installed and ran CDM. The sequential write is still a bit slow, but compared to what I was getting before the new drive is a vast improvement.
    cdm2.PNG
    Compared to:
    View attachment 75554
     
  17. MyDigitalSSD

    MyDigitalSSD Company Representative

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    Wow that is great news so it was just a small incident with a batch. One person said in one thread here that our defect rate is abnormally low and claimed it to be impossible. Well I guess he was right in a way but I will take 4 defects out of 2-3K pcs all day long.

    MyDigitalSSD
     
  18. mase123987

    mase123987 Newbie

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    I just received my second one of these SSD's and the results aren't much better:

    [​IMG]

    I'm really not sure what to do at this point.
     
  19. crisoto

    crisoto Newbie

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    elbigarino, could you please post your results of the replacement drive after having installed the OS/Programs on it? I see that the new results you posted are of a completely empty drive, and the previous one you posted was of the drive being 63% full. I just want to make sure you are not seeing what BadRed is seeing, that the drive performs as expected when it is empty, but when the drive is not empty, the write performance drops to HDD speeds. This may be why mase123987 is seeing lower speeds...

    So can you please post your results with the OS installed on the SSD?

    Thanks!
     
  20. jbrian420

    jbrian420 Notebook Guru

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    I just got mine last night and have very similar low results. I haven't checked the alignment yet though so will post my speeds later. My boot time is around 30 secs which is only about 10 secs shorter than stock, so I am highly disappointed and will return this if I don't get better results tonight. Also am only seeing about 44gb of usable space. Is that correct?

    Sent from my DROIDX using Tapatalk
     

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