My notebook has a battery problem, please help me

Discussion in 'MSI' started by cuneyt1984, Apr 25, 2018.

  1. cuneyt1984

    cuneyt1984 Notebook Guru

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    I succeeded.
    I solved the problem with the "MSI Battery Calibration" program. The battery light was blinking orange. I ran the program. The notebook has shut itself down. I run it again and it was off again. I tried 3-4 times. It finally started charging. The battery light is white. Sometimes, when calibrating, there was a self-closing (charging at this time). I charged and discharged the battery 2-3 times for 30-40 minutes without program. Again the orange light started to flash. Finally, I ran the calibration again. The program occasionally charges and discharges the battery several times in a short period of time when calibrating. "Calibration is complete" appeared. I turned off the notebook. I disconnect the adapter from the notebook.I reset the battery. I connected the adapter again with Notebook. The battery light is white. I currently use "MSI Kombustor" without an adapter. The notebook does not shut itself down. Battery works very well.

    Before
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    After foto2.jpg

    I will report developments.
     
    Last edited: May 10, 2018
  2. Support.2@XOTIC PC

    Support.2@XOTIC PC Company Representative

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    Calibration tool FTW!
     
  3. cuneyt1984

    cuneyt1984 Notebook Guru

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    Hello again, the problem continues An unbalanced battery.
     
  4. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    You can't salvage that battery, I know it's painful and inconvenient to be without your system for awhile but do it while it's under warranty, otherwise it's going to expire in 2 months before you know it.
    Make sure to have your proof of purchase ready when contacting your local MSI office.
     
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  5. Support.2@XOTIC PC

    Support.2@XOTIC PC Company Representative

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    That is unfortunate. With this information it is likely to need to be replaced.
     
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  6. cuneyt1984

    cuneyt1984 Notebook Guru

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    If I open the notebook and unplug and clean the battery cables, will the problem be resolved? Will it be out of warranty in this case?
     
  7. Falkentyne

    Falkentyne Notebook Prophet

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    Haven't we told you this 10 times already? Yet you don't want to accept it?
    This battery is NOT your significant other. You are NOT married to it. It is NOT a precious stone. RMA, contact MSI, or try a replacement from love-battery.com (don't know how reliable they are), or contact higher ups of your reseller.

    MSI *WILL* sell you a replacement battery, but you would have to contact their parts department and most likely it would be shipped from China, depending on inventory. If not, well, you know what to do.
    Stop wasting days trying to fix a broken battery. That's like bordering on extreme OCD.
     
  8. cuneyt1984

    cuneyt1984 Notebook Guru

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    Hi, I think the problem is completely solved. I open the notebook. I read an article from the Internet. Incorrect connection may occur when moving the device or during installation in connection cables. I pulled out the battery connection cable. I pressed air in the cable socket and in the socket. Also, the white wire, which is close to the battery reset button, is slightly tilted earlier. I straightened the cable. There is no orange light problem at the moment. I've tried it in heavy 3D applications. The battery is running smoothly. And thanks to everyone who has help.
    foto.jpg
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    foto3.JPG
     
    Last edited: May 13, 2018
  9. Falkentyne

    Falkentyne Notebook Prophet

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    Deoxit D5 would be a permanent fix if the problem were connectors or dirt on them. I did did mention this in the past (For the steelseries connection).
    To to be honest I don't believe you right now. You've always spammed how something was fixed then come back a day later and complain it isn't.

    try not posting for a week and then come back and say it's fixed then maybe you might have a little credibilty.
     
  10. cuneyt1984

    cuneyt1984 Notebook Guru

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    Thank you for some ideas you gave me.
     
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