MSI Keyboard on Clevo P170EM

Discussion in 'Hardware Components and Aftermarket Upgrades' started by jorgehumberto, Mar 6, 2019.

  1. jorgehumberto

    jorgehumberto Notebook Enthusiast

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    Hi,

    Ok, got a bit of a problem. Bought a chiclet keyboard for a MSI but which on the add stated that it was compatible with the Clevo P170EM (bough it directly from the manufacturer Green Cell). However, it does not work, keys are mapped wrong (i.e. the 8 is mapped on the [ALT] key)

    Anyone has experience with this or a simular issue? possible solutions, i.e. a modded BIOS?

    Thanks!
    Jorge
     
  2. Khenglish

    Khenglish Notebook Deity

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    The only way the keys can be remapped is if the EC BIOS is reprogrammed, which no one will be able to do.

    A compatible keyboard if it has a connection issue will map some keys incorrectly, as well as map multiple keys to the same character. If that's what you're seeing then make sure the connector is clean and is making good contact.
     
  3. jorgehumberto

    jorgehumberto Notebook Enthusiast

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    OK, so no "easy" way to do it. I checked the connector and all looks good. So I guess I'll have to way for the seller to answer me as they clearly stated that the keyboard is compatible...

    Thanks!
     
  4. jorgehumberto

    jorgehumberto Notebook Enthusiast

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    OK, so I got in touch with the seller, they sent me a second keyboard in case the first one was damaged during shipping and still no luck. At least they'll refund me the value of the keyboard.

    Too bad it does not work, it was a really nice keyboard.

    Cheers
    Jorge
     
  5. BlameTheEx

    BlameTheEx Notebook Geek

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    Last edited: Mar 22, 2019
  6. jorgehumberto

    jorgehumberto Notebook Enthusiast

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    HI @BlameTheEx

    Thanks for the suggestion, but I can't even log into windows, all keys are mapped wrong. But that will come handy in case I manage to find one of the older island-type keyboards :)

    Does anyone have a steelseries keyboard on its Clevo P170EM? Do you happen to have the part number?

    Thanks!
    Jorge
     
  7. BlameTheEx

    BlameTheEx Notebook Geek

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    Well a bit of a problem but how about plugging in a USB keyboard to set it up?

    Alternately, well you are on the net now. Find what utility you need and how to use it. Download and install on memory stick and then plug that into the laptop. Hopefully you can do it all by mouse.

    Edit oops...still need USB keyboard to log in.

    Edit2:

    Can I use a USB keyboard on my laptop?

    Just plug it into your laptop, either into the keyboard port or a USB port, whichever is available. You can start using the keyboard the second it's plugged in. Note that adding an external keyboard often doesn't disable the laptop's internal keyboard. You can use both!
     
    Last edited: Mar 22, 2019
  8. jorgehumberto

    jorgehumberto Notebook Enthusiast

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    Hi @BlameTheEx

    hum,I thought that the keyboard could not be read at all as it appears to be non-compatible? Saw somewhere online that the reason the keyboard was not detected is that the way the key matrix is read?

    anyway, it might be worth the attempt, will borrow a usb keyboard and give it a try. Might come handy to access the BIOS as well.

    Cheers
    Jorge
     
  9. BlameTheEx

    BlameTheEx Notebook Geek

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    But the keyboard can be read. A real problem would be if typing a key did nothing or not the same thing each time.

    Kind of unlikely that it couldn't. That would require custom electronics for absolutely no reason. Much easier to forget all convention when specifying the translation table.

    Each key stroke results in 1 byte of data sent to the laptop. That is a number from 0 to 255. The laptop translates that number using a translation table which is, I think, ether stored in the bios or loaded into windows. Both in fact. Windows offers keyboard drivers, but clearly there is already one there before windows is installed.

    In theory the correct Windows 10 keyboard driver (which is really not more than a table) should be available somewhere for download. The keyboard manufacturers web site should be a good place to look. Just have to hope it doesn't refuse on grounds of wrong laptop. But if so no problem. You just have to use a utility to change the one you have.

    If I were you I wouldn't fiddle with anything else till the keyboard is sorted.... except if you have data needing backing up. A real screw up might end up in you loosing the lot n needing a fresh Windows install. Not that it is likely, but why tempt the gods?
     
  10. senso

    senso Notebook Evangelist

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    That is only true if the same number of rows and columns are used in both keyboard matrices, and those rows and columns are in the same order in the keyboard connector, or you might end up with shorted rows/columns, missing ones because not all pins are used, and on keyboards with backlight you can end up with PWM/power into a keyboard pin and either fry the keyboard matrix or the EC.
     
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