MSI GT80 SLI motherboard going bad - 20 minute boots

Discussion in 'MSI' started by etcetera, Nov 2, 2019.

  1. etcetera

    etcetera Notebook Evangelist

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    I have 20 minute cold boots with my GT80S SLI.

    I called the MSI tech-support, they suggested upgrading the BIOS, which I did, I was 2 revisions behind.

    It hasn't helped the problem. Cold boots still take between 15 and 20 minutes.

    Reboots are very fast at 30 seconds. A full boot after a full shutdown takes 1 minute. But let it seat overnight and it's back to 20 minutes, which to me suggests a bad capacitor in the motherboard.

    MSI told me it's out of warranty and even if it wasn't, doesn't matter since they have no parts to repair it with.
    MSI actually told me to take it to a motherboard repair shop.

    stay away from MSI, at the very least from the GT80 model, such an expensive machine is pure junk AND they refuse to take ownership of the problem. It's very clearly a factory defect. I am afraid to turn it off now as it seems to degrade with time. It waits for 20 minutes *before* hitting the disk, getting to the BIOS or anything else (DEL or F11 keys). So it not a Windows issue, once it hits the disk it boots in under 30 seconds.

    Scan online/youtube and it's full of "Stuck at MSI logo" boot issues.
     

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  2. senso

    senso Notebook Deity

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    Its from 2016 and its a low sales volume laptop, normal that they dont have parts anymore..

    It sounds like its a corrupted ME image, go to win-raid forums, download the ME firmware update tools and the latest ME firmware that your chipset can run, upgrade it and the re-start the ME Engine with the apropriated commands.
     
  3. martin778

    martin778 Notebook Consultant

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    Imho it's indeed a cap or a solder joint somewhere but try ruling out any potential firmware issue first.
    These things (and most high end gaming laptops) don't have a long life, maybe 3-5 years max due to power draw and heat.
     
  4. etcetera

    etcetera Notebook Evangelist

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    I have never gamed with it and never overheated it. The fan doesn't turn on due to overheating.

    The "Stuck at the MSI logo" boot problem seems to be common with various MSI models, not just GT80.
     
  5. etcetera

    etcetera Notebook Evangelist

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    would they have firmware for the MSI Titan GT80 SLI? Link?

    I can try to reinstall the firmware from the official site.

    I undid the RAID 0 it came with. The SSDs are no longer in the RAID0 configuration. I have one primary SSD that's the Win10 boot disk and the other is just in standby mode for cloning to it.

    The BIOS I already upgraded to the latest-greatest to no avail.
     
  6. senso

    senso Notebook Deity

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    You need to find what ME firmware version you are running.
    With HWInfo64 go to the Motherboard "tab", then click on Intel ME, take a screenshot and post here.
     
  7. etcetera

    etcetera Notebook Evangelist

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  8. etcetera

    etcetera Notebook Evangelist

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    The fact that reboots are very fast suggest to me it's not a hardware issue?

    It's the cold boots that are the issue and only when it has been sitting for a while, overnight.
     
    Last edited: Nov 4, 2019
  9. senso

    senso Notebook Deity

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    Thats what leads me to corrupt ME..

    I have flashed lots of BIOS when I worked repairing laptop boards and corrupted ME regions either lead to no boot, or slow cold boots, but without a know good dump, or a factory FULL image and an hardware programmer it isn't straight forward to repair the ME region, but its possible, and if it wasn't corrupted to start with, you dont break anything flashing it over..
     
  10. etcetera

    etcetera Notebook Evangelist

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    What is the "ME region"?
     
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