MSI GT73 7RF - battery 0%, pluggedin

Discussion in 'MSI' started by powerofviva, Dec 13, 2020.

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  1. powerofviva

    powerofviva Notebook Consultant

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    Hi everyone,

    Yesterday I was playing Cyberpunk and I was forgot to plugin my charger, after few min laptop showed message "turning off" ... because the battery was discharged.
    Then I plugged in the charger and played the game for a hour. Today I noticed the battery in not charging at all!
    It only shows 0% available, plugged-in! not information about charging or not charging. I Googled alot and reseted BIOd, removed battery, pressed and hold battery reset button , ran troubleshooting of power management in windows, uninstalled battery driver....
    but still the same!
    Previously I had a dead battery, but it should be slowly, 50%, 60%... then die.
    But I am not sure if my battery is dead or I have another problem?
    It is appreciated to help me if anyone have any experience with the same issue.

    Thanks in advance.
     
  2. Falkentyne

    Falkentyne Notebook Prophet

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    I saw that once when the battery cable wasn't fully inserted correctly. Never happened again.
    Deoxit D5 in the socket helps with that.
     
  3. NeXt3R

    NeXt3R Notebook Evangelist

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    Last edited: Dec 20, 2020
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