Mid 2019 RB15 Advanced - 240hz, i7 9750H, RTX 2080 mq and Liquid Metal

Discussion in 'Razer' started by bimmerboii, May 21, 2019.

  1. Nmogas

    Nmogas Notebook Enthusiast

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    I just RMA my unit because of the same issues. With or without undervolt, I had random blue screens, sometimes one week without any, other times everyday.

    Tried clean windows install, not having attached usbs, memtest86 and the list goes on.

    In the end I just RMA while warranty last :)

    Edit: I have 2018 model though
     
  2. bimmerboii

    bimmerboii Notebook Consultant

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    I have not done any undervolt. Will observe some more


    Sent from my iPad using Tapatalk
     
  3. bimmerboii

    bimmerboii Notebook Consultant

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    Only 240 Hz or 60 Hz refresh rate can be selected


    Sent from my iPad using Tapatalk
     
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  4. bimmerboii

    bimmerboii Notebook Consultant

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    Oh dear that isnt good. I have not done any undervolt yet. Will continue to observe this machine some more.

    Edit: Do you still remember the type of BSOD error you had? Both my errors were the same: Stop code:video_tdr_failure
    What failed: nvlddmkm.sys

    A quick google suggests its a video driver error?


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    Last edited: May 24, 2019
  5. Papusan

    Papusan JOKEBOOK's Sucks! Dont waste your $$$ on FILTHY

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    Run WhoCrashed. Now or after next BSOD. Check the log what it say and google the results. You could of course re-install aka new clean OS and install lates drivers(download beforehands so you can install everything before you connect network and activate Windows). Good luck.
     
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  6. bimmerboii

    bimmerboii Notebook Consultant

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    I forgot i took pictures of both BSODs. Both errors were the same: Stop code:video_tdr_failure What failed: nvlddmkm.sys

    A quick google suggests its a video driver error?


    Edit: Thanks for the link will give it a go

    Sent from my SM-G975F using Tapatalk
     
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  7. Papusan

    Papusan JOKEBOOK's Sucks! Dont waste your $$$ on FILTHY

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    Download and test 2 or 3 of lates Nvidia drivers. Use DDU to clean up before you install new drivers... Display Driver Uninstaller v18.0.14

    Read the guide if you aren't familar with the tool.
     
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  8. bimmerboii

    bimmerboii Notebook Consultant

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    Thanks for this. Yeah im not familiar with the tool and will do a bit of reading on it.
     
  9. bimmerboii

    bimmerboii Notebook Consultant

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    I just ran "WhoCrashed" and all points to a faulty driver.

    Edit:
    Conclusion: 5 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

    nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 430.64 , NVIDIA Corporation)


    Now onto the DDU..
     
  10. Papusan

    Papusan JOKEBOOK's Sucks! Dont waste your $$$ on FILTHY

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