Both of these are examples. There's also: Valve's former--and illegal--Steam "refund" policy, under which you could never receive a refund, period. Which it then replaced by requiring all game purchasers to waive their right to a refund. Which was then replaced with a policy of "you can receive Steam credit." It took years of consumer outrage, and a $3 million fine from an Australian court, before Steam finally relented and gave us consumers what literally every video game store offers--refunds. Valve takes a 30% cut of every game sold on Steam. Yes, big developers can absorb those costs, but up-and-coming developers and indies are slammed by this. There's no justification for it other than that Steam is a monopoly, and developers realistically have nowhere else to go if they want to sell games on PC. This is both anti-developer and, by limiting the ability of smaller developers to create and sell us games, anti-consumer. Valve's treatment of Steam Workshop creators is even worse; historically, Valve has taken 75% or more of profits from Steam Workshop sales. Indeed, they have told creators that they don't have a right to any payment for their work. And they force creators to keep their own sales data confidential. Again, because Valve is a monopoly, they easily get away with screwing over content creators and consumers over like this. We continue to use Steam despite all of this (and more). But when Epic lures one game away from Steam, we consumers think it's such a dirty move that we grab our digital torches and get ready to burn its store to the ground. The double standards are incredible. Folks, if you want to stick with Steam exclusively because you don't like the inconvenience of having to select a different .exe file to run before your game can launch, fine. But targeting the Epic Game Stores as part of some kind of moral crusade because they're "anti-consumer" over this Metro Exodus incident, while putting faith in Valve as a "good guy," is seriously misguided. Valve is as anti-consumer and anti-developer as the law and market allows them to be, and one of the few things that can help make them less anti-consumer and anti-developer is having some real competition in the marketplace. Again, let's not cut off our noses to spite our faces.